Hospital response to public reporting of quality indicators.
Senior hospital executives responding to a 2005 national telephone survey conducted for the Centers for Medicare & Medicaid Services (CMS) report that Hospital Compare and other public reports on hospital quality measures have helped to focus hospital leadership attention on quality matters. They also report increased investment in quality improvement (QI) projects and in people and systems to improve documentation of care. Additionally, more consideration is given to best practice guidelines and internal sharing of quality measure results among hospital staff Large, Joint Commission on Accreditation of Healthcare Organizations (JCAHO) accredited hospitals appear to be responding to public reporting efforts more consistently than small, non-JCAHO accredited hospitals.
Laschober
Mary
M
Mathematica Policy Research, Inc, Washington, DC 20024-2512, USA. mlaschober@mathematica-mpr.com
Maxfield
Myles
M
Felt-Lisk
Suzanne
S
Miranda
David J
DJ
D001291:Attitude of Health Personnel; D019985:Benchmarking; D019538:Health Care Surveys; D006739:Hospital Administration / Q000592:standards*; D006740:Hospital Administrators / Q000523:psychology; D006801:Humans; D033181:Information Dissemination; D007591:Joint Commission on Accreditation of Healthcare Organizations; D007857:Leadership; D019221:Mandatory Reporting; D009936:Organizational Innovation; D011785:Quality Assurance, Health Care / Q000458:organization & administration*; D019984:Quality Indicators, Health Care; D011795:Surveys and Questionnaires; D014481:United States