Family vigilance: improving the experience and outcome.
OBJECTIVE
Our facility encourages family involvement, but some families are rude, intrusive, or disruptive. Occasionally, this derails staff-family relationships. How can we turn this around?


METHODS
Family vigilance at its most intense can become disruptive. Understanding the dynamics of family vigilance is key. Knowing, anticipating, and preventing its pitfalls make family involvement an asset.
National Cancer Institute, National Institutes of Health, Bethesda, MD, USA.
Guido R
GR
Zanni
Jeannette Y
JY
Wick
D000368:Aged; D001291:Attitude of Health Personnel; D001294:Attitude to Health; D005190:Family / Q000523:psychology*; D005195:Family Relations; D006801:Humans; D007398:Interpersonal Relations; D008134:Long-Term Care / Q000592:standards; D011368:Professional-Family Relations; D011785:Quality Assurance, Health Care; D012944:Social Support