Telehealth: is it the silver bullet?
The focus of our CQI Investigation was to determine whether home telehealth is the "Silver Bullet" in reducing re-hospitalizations, managing visits per episode, implementing disease management strategies, and improving patient satisfaction. In this article, we will discuss the challenges of developing and implementing a telehealth program in a free standing non-profit agency, the program design and its components, and obstacles encountered including those presented by home care staff and area physicians. When we started this project, we had no idea what the results would be. There were some surprises along the way.
Conrad
Carol
C
Neighborhood Health Agencies, West Chester, PA, USA. cconrad@nvnacc.com
Fuller
Elizabeth
E
Kessler
Stephanie
S
D004059:Diffusion of Innovation; D006699:Home Care Services / Q000458:organization & administration*; D017216:Telemedicine; D014481:United States