[Quality assurance in outpatient medical rehabilitation - concept and results of a pilot project to develop a quality assurance programme for musculoskeletal and cardiac diseases].
OBJECTIVE
The concept and results of a pilot project to develop a quality assurance programme for outpatient medical rehabilitation in musculoskeletal and cardiac diseases are discussed. The processes developed and the results that were achieved using the instruments in 24 pilot institutions are described.


METHODS
The quality of structure was assessed by defining and applying basic and detailed criteria; a version of peer review for outpatient treatment was developed to test the quality of process. The quality of results was determined by means of a prospective study with two or three measurement times and implementation of generic and disease-specific measurement instruments. The process was tested on n=1475 patients with musculoskeletal diseases and n=843 patients with cardiac diseases.


RESULTS
The level of the quality of structure in the participating centres is quite high; 89-93% of the structure features required were fulfilled. The peer review indicated that the process had 25-40% serious shortcomings in cardiology and 15-20% for musculoskeletal diseases. The quality of results measurements show that the participating outpatient rehab centres achieved medium effects for the majority of the core rehab dimensions for the respective indications, but the findings also showed that at the time the follow-up reports were made there was often a reduction of positive effects and high effects were quite rare. While there were marked differences in quality of structure and process among the various institutions, there were only slight differences among the outpatient centres regarding quality of results.


CONCLUSIONS
A scientifically sound quality assurance programme was developed that covers specific aspects of outpatient rehabilitation, to a great extent using the same structures that have been implemented in the quality assurance programmes for inpatient treatment. To implement the results presented here, the scientific findings will need to be evaluated in the respective committees of the cost-carriers. The tests of the programme in 24 pilot institutions showed an overall high level of quality, but also revealed potential for improvement in some areas.
Farin
E
E
Abteilung Qualitätsmanagement und Sozialmedizin, Universitätsklinikum Freiburg. erik.farin@uniklinik-freiburg.de
Dudeck
A
A
Meffert
C
C
Glattacker
M
M
Jäckel
W H
WH
Beckmann
U
U
Böwering
L
L
D000553:Ambulatory Care / Q000592:standards; D006331:Heart Diseases / Q000534:rehabilitation*; D006801:Humans; D009140:Musculoskeletal Diseases / Q000534:rehabilitation*; D017202:Myocardial Ischemia / Q000534:rehabilitation; D010043:Outcome and Process Assessment, Health Care / Q000706:statistics & numerical data; D010865:Pilot Projects; D011785:Quality Assurance, Health Care / Q000458:organization & administration* / Q000592:standards; D019984:Quality Indicators, Health Care; D012047:Rehabilitation Centers / Q000592:standards; D015203:Reproducibility of Results