Strategies and tools for managing change.
Continuous change in complex healthcare environments is a challenge for nurse leaders, but it can also be a boon. Change can leverage the introduction of innovations that improve the quality of care delivery. It all depends on how change is managed. The author describes major leadership strategies and tools to effectively manage change, particularly innovative changes that result in better outcomes for patients, staff, and the organization.
MacPhee
Maura
M
The University of British Columbia, Vancouver, BC, Canada. macphee@nursing.ubc.ca
D001291:Attitude of Health Personnel; D003142:Communication; D003299:Cooperative Behavior; D003659:Decision Making, Organizational; D004059:Diffusion of Innovation; D006801:Humans; D007400:Interprofessional Relations; D007857:Leadership; D016294:Models, Nursing; D017146:Models, Organizational; D009042:Motivation; D009718:Nurse Administrators / Q000458:organization & administration* / Q000523:psychology; D024802:Nurse's Role; D015279:Organizational Culture; D009936:Organizational Innovation; D009937:Organizational Objectives; D010043:Outcome and Process Assessment, Health Care / Q000458:organization & administration; D010934:Planning Techniques; D011209:Power, Psychological; D012309:Risk-Taking; D012944:Social Support; D017749:Total Quality Management / Q000458:organization & administration; D035502:Trust