[Planning and application of a valutation methodology in UNI EN ISO 9001:2000 quality system, for the analysis satisfaction level of third-year student University of Bologna, Bachelor of Nursing Course, CRI School of Nursing formative section].
The quality of nursing assistance is closely related to the quality of training. In the certification UNI EN ISO 9001:2000 in 2004 of the Bologna nursing school regarding Planning and performance of theoretical-practical nursing training a continual improvement of the product/service is implicit. A method was therefore devised to evaluate the degree of satisfaction in third-year nursing students in Bologna which demonstrated a medium/high level of satisfaction regarding all teaching-related procedures. By monitoring satisfaction levels , it is possible to identify any critical areas and to implement improvement where needed.
Bernardi
M G
MG
Coordinatore delle attività tecnico pratiche del CDL in Infermieristica, Polo formativo Scuola CRI, Bologna, Università degli studi di Bologna, Direttrice Scuola CRI di Bologna.
Scalorbi
Sandra
S
Burrai
Francesco
F
D000328:Adult; D004508:Education, Nursing, Baccalaureate / Q000592:standards; D006801:Humans; D007558:Italy; D010549:Personal Satisfaction; D012579:Schools, Nursing / Q000592:standards; D013338:Students, Nursing; D011795:Surveys and Questionnaires; D013663:Teaching / Q000592:standards; D017749:Total Quality Management