title: Insurer eases brokers' pain.
authors.forename: Zack
authors.initials: Z
authors.lastname: Martin
mesh_terms: D054598:Blue Cross Blue Shield Insurance Plans / Q000458:organization & administration*; D017598:Efficiency, Organizational; D005431:Florida; D006264:Health Benefit Plans, Employee; D019982:Organizational Case Studies; D012984:Software