title: [From case to case: as you treat me, so I treat you--or?].
authors.affiliation: melanie_messer@yahoo.de
authors.forename: Melanie
authors.initials: M
authors.lastname: Messer
mesh_terms: D003220:Conflict, Psychological; D005858:Germany; D006801:Humans; D009313:National Health Programs; D009746:Nursing, Team; D020415:Personnel Downsizing; D011340:Problem Solving; D011785:Quality Assurance, Health Care; D016526:Workload