title: Using technology to let your voice be heard.
abstract: Creating e-mail audio messages can add a more personal touch to your communications with staff and possibly build loyalty while affirming your interest and concern for your employees. A 5-minute flash demonstration of this process, which should play in any Internet browser, can be viewed at http://tigger.uic.edu/~mcassey/neja07/neja07.html. Learning to use high tech to promote an experience of high touch is a frequently missed opportunity in the business of health care delivery.
authors.affiliation: University of Illinois at Chicago, Chicago, IL USA. mcassey@uic.edu
authors.forename: Margaret Z
authors.initials: MZ
authors.lastname: Cassey
mesh_terms: D001296:Audiovisual Aids; D003195:Computer Communication Networks; D006801:Humans; D009740:Nursing Staff / Q000458:organization & administration*; D010559:Personnel Management / Q000379:methods*; D012984:Software; D014481:United States; D014741:Video Recording