Influence of personality on care quality of hospital nurses.
This study investigates the relationship between hospital nurse personality and care quality in Taiwan. Hierarchical regression analysis was applied to data for 192 pairs of nurses and patients. Analytical results are as follows: (1) nurse openness was positively correlated with patient perceptions of responsiveness and (2) nurse neuroticism was negatively correlated with patient perceptions of responsiveness, assurance, and empathy.
Teng
Ching-I
CI
Department of Business Administration, Chang Gung University, Taoyuan, Taiwan. chingit@mail.cgu.edu.tw
Hsu
Kuang-Hung
KH
Chien
Ruey-Cherng
RC
Chang
Hao-Yuan
HY
D000328:Adult; D000704:Analysis of Variance; D001291:Attitude of Health Personnel; D001294:Attitude to Health; D002983:Clinical Competence / Q000592:standards; D003142:Communication; D003430:Cross-Sectional Studies; D004645:Empathy; D005163:Factor Analysis, Statistical; D005260:Female; D006801:Humans; D008297:Male; D008875:Middle Aged; D024802:Nurse's Role / Q000523:psychology; D009723:Nurse-Patient Relations; D009732:Nursing Care / Q000523:psychology / Q000592:standards; D015404:Nursing Methodology Research; D009741:Nursing Staff, Hospital / Q000523:psychology*; D010551:Personality; D011787:Quality of Health Care / Q000592:standards*; D012044:Regression Analysis; D011795:Surveys and Questionnaires; D013624:Taiwan; D035502:Trust