Looming threats to the intimate bond in hospice care? Economic and organizational pressures in the case study of a hospice.
Hospice organizations are assailed by stiff competition, ever-rising costs, limited funding, and policy changes. Do such pressures stifle the high quality of care these organizations strive to provide? As a case-in-point, we draw from the mid-1990s accounts of caregivers at a nonprofit hospice in a Midwestern city in the United States. We maintain that economic pressures drive organizational restructuring, which then weakens working conditions and, thereby, weakens the staff-client relationship. We discuss effects upon worker behaviors, the worker-client relationship, and client care. This ethnographic case study signals the need to closely examine the threats that current economic and organizational pressures in the United States may pose to the quality of hospice care.
Ward
Elijah G
EG
University of Illinois at Chicago, Division of Health Policy and Administration, School of Public Health, 60612-4394, USA. elijahal@uic.edu
Gordon
Audrey K
AK
D000339:Affect; D006738:Hospices / Q000191:economics*; D006801:Humans; D007398:Interpersonal Relations; D009769:Object Attachment; D015279:Organizational Culture; D011369:Professional-Patient Relations; D012725:Sexual Behavior