title: Influence of personality on care quality of hospital nurses.
abstract: This study investigates the relationship between hospital nurse personality and care quality in Taiwan. Hierarchical regression analysis was applied to data for 192 pairs of nurses and patients. Analytical results are as follows: (1) nurse openness was positively correlated with patient perceptions of responsiveness and (2) nurse neuroticism was negatively correlated with patient perceptions of responsiveness, assurance, and empathy.
authors.affiliation: Department of Business Administration, Chang Gung University, Taoyuan, Taiwan. chingit@mail.cgu.edu.tw
authors.forename: Ching-I
authors.initials: CI
authors.lastname: Teng
authors.forename: Kuang-Hung
authors.initials: KH
authors.lastname: Hsu
authors.forename: Ruey-Cherng
authors.initials: RC
authors.lastname: Chien
authors.forename: Hao-Yuan
authors.initials: HY
authors.lastname: Chang
mesh_terms: D000328:Adult; D000704:Analysis of Variance; D001291:Attitude of Health Personnel; D001294:Attitude to Health; D002983:Clinical Competence / Q000592:standards; D003142:Communication; D003430:Cross-Sectional Studies; D004645:Empathy; D005163:Factor Analysis, Statistical; D005260:Female; D006801:Humans; D008297:Male; D008875:Middle Aged; D024802:Nurse's Role / Q000523:psychology; D009723:Nurse-Patient Relations; D009732:Nursing Care / Q000523:psychology / Q000592:standards; D015404:Nursing Methodology Research; D009741:Nursing Staff, Hospital / Q000523:psychology*; D010551:Personality; D011787:Quality of Health Care / Q000592:standards*; D012044:Regression Analysis; D011795:Surveys and Questionnaires; D013624:Taiwan; D035502:Trust