The patient's perspective. Hospitals must report patient-satisfaction data or face a financial hit; for many it's just business as usual, for others it poses some challenges.
Kirchheimer
Barbara
B
bkirchh@sbcglobal.net
D000328:Adult; D014487:Centers for Medicare and Medicaid Services, U.S.; D030881:Disclosure / Q000331:legislation & jurisprudence*; D019538:Health Care Surveys; D006761:Hospitals / Q000592:standards*; D006801:Humans; D033181:Information Dissemination / Q000331:legislation & jurisprudence*; D017060:Patient Satisfaction / Q000706:statistics & numerical data*; D011445:Prospective Payment System; D019984:Quality Indicators, Health Care / Q000191:economics*; D014481:United States