title: Trust enhances IT service management.
abstract: ITIL process adoption may be a prerequisite for the National Programme for IT (NPfIT), but implementation is far from straightforward. IT services company Plan-Net has been assisting Barts and The London NHS Trust with implementing its ambitious ITIL processes deployment.
mesh_terms: D006751:Hospital Information Systems; D006779:Hospitals, Public; D008131:London; D008283:Maintenance / Q000458:organization & administration*; D019982:Organizational Case Studies; D013222:State Medicine