title: Front end/back end: the importance of communication.
authors.affiliation: Department of Dermatology, University of Rochester, Rochester, NY, USA.
authors.forename: Fran
authors.initials: F
authors.lastname: Parrish
mesh_terms: D001071:Appointments and Schedules; D003142:Communication; D006801:Humans; D007400:Interprofessional Relations; D007857:Leadership; D008502:Medical Secretaries / Q000458:organization & administration*; D024802:Nurse's Role / Q000523:psychology; D009818:Office Nursing / Q000458:organization & administration*; D010348:Patient Care Team / Q000458:organization & administration; D013689:Telephone; D014218:Triage