title: It's okay to say "I'm sorry".
authors: Dallas, Texas.
authors: Rod J
authors: RJ
authors: Rohrich
mesh_terms: D004645:Empathy; D006801:Humans; D008318:Malpractice; D019300:Medical Errors / Q000331:legislation & jurisprudence; D015279:Organizational Culture; D010817:Physician-Patient Relations; D011787:Quality of Health Care; D019651:Plastic Surgery Procedures / Q000331:legislation & jurisprudence; D013518:Surgery, Plastic / Q000458:organization & administration; D035502:Trust; D014481:United States