title: UPMC's metric-driven revenue cycle.
abstract: The University of Pittsburgh Medical Center's revenue cycle reengineering effort has consisted of eight steps: 1. Identify responsibility. 2. Identify metrics. 3. Capture performance data. 4. Analyze performance data. 5. Share performance information. 6. Take improvement action. 7. Monitor improvement. 8. Celebrate results.
authors.affiliation: McKesson Provider Technologies, Fort Lauderdale, FL, USA. david.hammer@mckesson.com
authors.forename: David
authors.initials: D
authors.lastname: Hammer
authors.forename: April
authors.initials: A
authors.lastname: Langford
authors.forename: Don
authors.initials: D
authors.lastname: Riefner
mesh_terms: D000046:Academic Medical Centers / Q000191:economics* / Q000458:organization & administration; D000066:Accounting; D004469:Economics, Hospital / Q000458:organization & administration*; D017598:Efficiency, Organizational / Q000191:economics*; D019982:Organizational Case Studies; D010414:Pennsylvania; D019984:Quality Indicators, Health Care / Q000191:economics / Q000639:trends