UPMC's metric-driven revenue cycle.
The University of Pittsburgh Medical Center's revenue cycle reengineering effort has consisted of eight steps: 1. Identify responsibility. 2. Identify metrics. 3. Capture performance data. 4. Analyze performance data. 5. Share performance information. 6. Take improvement action. 7. Monitor improvement. 8. Celebrate results.
Hammer
David
D
McKesson Provider Technologies, Fort Lauderdale, FL, USA. david.hammer@mckesson.com
Langford
April
A
Riefner
Don
D
D000046:Academic Medical Centers / Q000191:economics* / Q000458:organization & administration; D000066:Accounting; D004469:Economics, Hospital / Q000458:organization & administration*; D017598:Efficiency, Organizational / Q000191:economics*; D019982:Organizational Case Studies; D010414:Pennsylvania; D019984:Quality Indicators, Health Care / Q000191:economics / Q000639:trends