Using incentives to achieve A/R goals.
Offering incentives to patient accounts staff can motivate them to meet--and even exceed--hospital and department goals. Tying incentives to goals and key performance indicators shows staff why the goals are important to the success of A/R performance.
Kivimaki
John
J
Mary Rutan Hospital, Bellefontaine, Ohio, USA. mrhbojek@maryrutan.org
D000067:Accounts Payable and Receivable; D005377:Financial Management, Hospital / Q000191:economics*; D009042:Motivation; D009937:Organizational Objectives / Q000191:economics*; D014481:United States