Bermuda Triangle or three to tango: generation Y, e-health and knowledge management.
Generation Y workers are slowly gathering critical mass in the healthcare sector. The sustainability of future healthcare is highly dependent on this group of workers. This generation of workers loves technology and thrives in stimulating environments. They have great thirst for life-experience and therefore they move from one working environment to the other. The healthcare system has a hierarchical operational, information and knowledge structure, which unfortunately might not be the ideal ground to integrate with generation Y. The challenges ahead present a fantastic opportunity for electronic health implementation and knowledge management to flourish. Generation Y workers, however, have very different expectation of technology utilisation, technology design and knowledge presentation. This paper will argue that a clear understanding of this group of workers is essential for researchers in health informatics and knowledge management in order to provide socio-technical integrated solution for this group of future workers. The sustainability of a quality healthcare system will depend upon the integration of generation Y, health informatics and knowledge management strategies in a re-invented healthcare system.
Yee
Kwang Chien
KC
eHealth Services & research Group, School of Information Systems, University of Tasmania, Australia. kwang.yee@dhhs.tas.gov.au
D000328:Adult; D000367:Age Factors; D006280:Health Workforce / Q000639:trends*; D006801:Humans; D048088:Informatics / Q000639:trends*; D019451:Information Management / Q000639:trends*; D018511:Systems Integration