title: A decade of patient satisfaction survey results. Lessons learned in a large multispecialty group practice.
authors.affiliation: Geisinger Health System, Danville, PA, USA. rspahr@geisinger.edu
authors.forename: Robert
authors.initials: R
authors.lastname: Spahr
authors.forename: John
authors.initials: J
authors.lastname: Gerdes
authors.forename: Randall
authors.initials: R
authors.lastname: Hutchison
mesh_terms: D003625:Data Collection; D006123:Group Practice / Q000458:organization & administration*; D006801:Humans; D008511:Medicine; D019982:Organizational Case Studies; D017060:Patient Satisfaction; D010414:Pennsylvania; D013038:Specialization