Measuring nurses' time in medication related tasks prior to the implementation of an electronic medication management system.
A substantial proportion of nurses' work consists of medication related tasks undertaken in a current environment of high medication error rates. Electronic medication management systems (EMMS) are anticipated to address many of the factors which contribute to errors. These factors, for example illegible hand-written drug orders, reputedly require nurses to spend additional time in clarification and discussion. We report an observational modified time and motion study of 44 registered nurses (215 hours of observation) in a major academic hospital to quantify the time nurses spend in medication related tasks prior to EMMS introduction. On average nurses spent seven minutes in an 8.75 hour shift clarifying or discussing medication issues. The majority of this time (5.4 mins) was spent talking with other nurses. Only 1.6 minutes was spent clarifying or discussing medication with doctors. Our results call into question some of the predicted efficiency benefits to nurses' work following EMMS introduction.
Ampt
Amanda
A
Health Informatics Research and Evaluation Unit, Faculty of Health Sciences, The University of Sydney, 1825, Australia. mandyampt@yahoo.com.au
Westbrook
Johanna I
JI
D003142:Communication; D017598:Efficiency, Organizational; D006751:Hospital Information Systems / Q000458:organization & administration*; D006784:Hospitals, Teaching / Q000458:organization & administration; D006801:Humans; D008508:Medication Errors / Q000517:prevention & control; D015401:Nursing Administration Research; D009741:Nursing Staff, Hospital / Q000458:organization & administration*; D010607:Pharmacy Service, Hospital / Q000458:organization & administration*; D013996:Time and Motion Studies