A decade of patient satisfaction survey results. Lessons learned in a large multispecialty group practice.
Spahr
Robert
R
Geisinger Health System, Danville, PA, USA. rspahr@geisinger.edu
Gerdes
John
J
Hutchison
Randall
R
D003625:Data Collection; D006123:Group Practice / Q000458:organization & administration*; D006801:Humans; D008511:Medicine; D019982:Organizational Case Studies; D017060:Patient Satisfaction; D010414:Pennsylvania; D013038:Specialization