Supervisory support, job stress, and job satisfaction among long-term care nursing staff.
OBJECTIVE
To investigate the effects of perceived supervisory support provided by registered nursing staff on job stress and job satisfaction among nurse aides (NAs) working in long-term care.


BACKGROUND
Job-related stress is a major problem for NAs working in long-term care settings leading to reduced job satisfaction. No studies have used a theoretical framework to study the nature of relationships between immediate supervisors and NAs' job stress and satisfaction.


METHODS
Nurse aides from 10 facilities in Ontario (N = 222) completed measures on the supportive capacity of the supervisor (Supportive Supervisory Scale), work stressors (Expanded Nursing Job Stress Scale), and satisfaction (Job Satisfaction Scale).


RESULTS
Multiple linear regression analysis supported an adaptation of Cohen-Mansfield's stress-coping model. Thirty-three percent of the total variance in job satisfaction was explained by supervisory support, stress, birthplace, and first language spoken of the NAs. Greater supervisory support was also associated with reduced job stress.


CONCLUSIONS
The results suggest that supervisory support for NAs is an important determinant of NAs' job satisfaction.
McGilton
Katherine S
KS
Ontario Ministry of Health and Long-term Care, Toronto Rehabilitation Institute, 130 Dunn Ave, Suite N236B, Toronto, Ontario, Canada M6K 2R7. mcgilton.kathy@torontorehab.on.ca
Hall
Linda McGillis
LM
Wodchis
Walter P
WP
Petroz
Ursula
U
D005260:Female; D019538:Health Care Surveys; D006801:Humans; D007588:Job Satisfaction; D016014:Linear Models; D008134:Long-Term Care; D008297:Male; D008875:Middle Aged; D008960:Models, Psychological; D015999:Multivariate Analysis; D009728:Nursing Assistants / Q000458:organization & administration / Q000523:psychology*; D009735:Nursing Homes; D009864:Ontario; D012944:Social Support; D013315:Stress, Psychological / Q000517:prevention & control / Q000523:psychology*