title: Health service organisations and professionals: an information systems model for transforming the nexus between accreditation and practice.
abstract: This paper presents a qualitative research approach used to generate data and theoretical insights for information systems design in a highly regulated health service organisation. Ethnographical and sociological analytic techniques were used for sensemaking in the domain, and then identifying key structures affecting the conduct of the health service. A key aspect was taking a futures perspective of possibilities for evolution of these structures. From this, a continuum model representing the nexus between accreditation and practice was developed, varying the degree of integration of information systems for organisation and individual-level accreditation. The paper uses the model to discuss the implications of possibilities for design in organisations where accreditation requirements have implications for work practice and information systems design.
authors.affiliation: School of Information Systems, University of Tasmania, Australia.
authors.forename: Jo-Anne
authors.initials: JA
authors.lastname: Kelder
mesh_terms: D000068:Accreditation; D007256:Information Systems; D007325:Institutional Practice; D008962:Models, Theoretical; D009938:Organizations / Q000592:standards; D036301:Qualitative Research