Measuring and improving the quality of hospital language services: insights from the Speaking Together collaborative.
Regenstein
Marsha
M
Department of Health Policy, The George Washington University Medical Center, Washington, DC, USA. marshar@gwu.edu
D000720:Ancillary Services, Hospital; D001291:Attitude of Health Personnel; D003144:Communication Barriers; D003299:Cooperative Behavior; D005582:Foundations; D006801:Humans; D019982:Organizational Case Studies; D015279:Organizational Culture; D017060:Patient Satisfaction; D016730:Program Development / Q000379:methods*; D011785:Quality Assurance, Health Care / Q000379:methods*; D014175:Translating; D014481:United States