title: PACS: reengineering workflow in the Imaging Department of a National Health Institute in Mexico.
abstract: The National Institute of Respiratory Diseases (INER) recently acquired a PACS-RIS system. Its installation has caused the need to modify some processes related to the imaging department. The objective of this work was to identify all steps involved in the appointment set up process <--> image scanning <--> radiological diagnostic process as well as to detect operational problems in two imaging modalities: X-Ray and Tomography, and to propose a solution in order to get the optimal use of the PACS-RIS system.
authors.affiliation: Departamento de Ingeniería Eléctrica, Universidad Autónoma Metropolitana Iztapalapa, D. F. México.
authors.forename: M R
authors.initials: MR
authors.lastname: Ortiz-Posadas
authors.forename: M A
authors.initials: MA
authors.lastname: Benítez-Graniel
authors.forename: A B
authors.initials: AB
authors.lastname: Pimentel-Aguilar
mesh_terms: D000047:Academies and Institutes / Q000458:organization & administration*; D017598:Efficiency, Organizational; D016247:Information Storage and Retrieval / Q000379:methods*; D008800:Mexico; D017146:Models, Organizational; D009313:National Health Programs / Q000458:organization & administration*; D011873:Radiology Information Systems / Q000458:organization & administration*; D016526:Workload