Use the waiting room to educate.
D003142:Communication; D006787:Hospitals, Veterans / Q000458:organization & administration*; D006801:Humans; D019982:Organizational Case Studies; D010353:Patient Education as Topic / Q000458:organization & administration*; D010362:Patients' Rooms; D013997:Time Factors; D014481:United States; D014850:Waiting Lists