ED adds business center to wait area.
Providing your patients with Internet access in the waiting area can do wonders for their attitudes and make them much more understanding of long wait times. What's more, it doesn't take a fortune to create a business center. The ED at Florida Hospital Celebration (FL) Health made a world of difference with just a couple of computers and a printer. Have your information technology staff set the computers up to preserve the privacy of your internal computer system, and block out offensive sites. Access to medical sites can help reinforce your patient education efforts.
D016494:Computer Security; D004636:Emergency Service, Hospital / Q000458:organization & administration*; D005431:Florida; D006747:Hospital Communication Systems; D006801:Humans; D008838:Microcomputers / Q000600:supply & distribution*; D019982:Organizational Case Studies; D010353:Patient Education as Topic; D017060:Patient Satisfaction