Preventing a perfect storm in your medical practice: understanding communication, collaboration, and conflict.
Practice management can be both challenging and frustrating. In today's world of high turnover, decreased numbers of skilled workers, and increased regulatory requirements, it is more important than ever that practice managers understand the dynamics of creating a climate of motivation. There are three events that, when they hit all at once, can wreak havoc on the effective management of a medical practice. These are: (1) communica-tion breakdown; (2) lack of collaboration between employees and managers; and (3) the inability to prevent, manage, and/or resolve conflict. This article will present strategies to streamline communication, explore ideas on how to collaborate more effectively, and provide insight into the five styles of conflict management.
Strakal
Dan
D
Capable Consulting, 4801 Lang Avenue NE, Suite 110, Albuquerque, NM 87109, USA. dan@capableconsulting.com
D003142:Communication; D003220:Conflict, Psychological; D003299:Cooperative Behavior; D006801:Humans; D007400:Interprofessional Relations; D009817:Office Management; D010563:Personnel Turnover; D011216:Practice Management, Medical / Q000458:organization & administration*; D014481:United States; D017132:Workplace / Q000523:psychology*