title: [Vulnerability and suffering in the work of a community health agent in the family health program].
abstract: This qualitative research was aimed at investigating the representations and significations that a group of community health agents (CHAs) has concerning the vulnerabilities for suffering in their work to which they are exposed to, as well as the manifestations of this suffering as they perform their actions in the Family Health Program (PSF, in the Portuguese language acronym). The semistructured interview with the group of agents explored the meaning of being a CHA and their perception of their work organization; the analysis was based on the hermeneutics theoretical-methodology referential and on the theories related to labor psychodynamics. The findings show the existence of considerable suffering vulnerability, generated by an idealized ideation of the practice and by the scarce perspective for rearranging the constitutive ingredients of work organization, since these professionals depend on factors that are beyond their grasp, which include the limitations of the assistential model proposed by the PSF.
authors.affiliation: Programa de Saúde da Família, Fundação Zerbini, Secretaria Municipal da Saúde de São Paulo, São Paulo, SP, Brasil. wanregina@terra.com.br
authors.forename: Wânia Regina Veiga
authors.initials: WR
authors.lastname: Martines
authors.forename: Eliane Corrêa
authors.initials: EC
authors.lastname: Chaves
mesh_terms: D001938:Brazil; D003153:Community Health Services; D005192:Family Health; D006801:Humans; D009784:Occupational Diseases / Q000453:epidemiology*; D013315:Stress, Psychological / Q000453:epidemiology*