The good catch pilot program: increasing potential error reporting.
With only 175 reports submitted into an available close call reporting system during 2.5 years, the Good Catch Program was implemented to promote 3 strategies: (1) changing terminology from "close call" to "good catch," (2) implementing an "end-of-shift safety report," and (3) executive leadership sponsored incentives. The authors discuss the program and its positive outcomes in increasing potential error reporting.
Mick
JoAnn M
JM
Department of Nursing Research and Evidence Based Practice, The University of Texas M. D. Anderson Cancer Center, 1515 Holcombe Boulevard, Houston, TX 77030, USA. jmick@mdanderson.org
Wood
Geri L
GL
Massey
Robert L
RL
D006801:Humans; D007324:Institutional Management Teams / Q000458:organization & administration; D007400:Interprofessional Relations; D007857:Leadership; D019300:Medical Errors / Q000517:prevention & control*; D009738:Nursing Service, Hospital / Q000458:organization & administration*; D015279:Organizational Culture; D009936:Organizational Innovation; D017063:Outcome Assessment, Health Care; D010865:Pilot Projects; D015397:Program Evaluation; D012308:Risk Management / Q000458:organization & administration*; D017751:Safety Management / Q000458:organization & administration*; D013781:Texas