title: [Nonverbal communication as an iatrogenic factor].
abstract: The current study has the purpose of verifying if nurses are able to identify situations in which the nonverbal aspects of interpersonal communication between health professionals and patients constitute an iatrogenic factor. The data were collected through semistructured interviews with eight nurses and were analyzed according to the content analysis methodology. Three categories appeared from the professional discourses, and these categories make evident the perception of iatrogenesis, its consequences and characteristics and the interrelation between nonverbal language and nursing care.
authors.affiliation: Escola de Enfermagem da Universidade de São Paulo, SO, Brasil. monicatrovo@usp.br
authors.forename: Monica Martins Trovo
authors.initials: MM
authors.lastname: de Araújo
authors.forename: Maria Júlia Paes
authors.initials: MJ
authors.lastname: da Silva
authors.forename: Ana Cláudia G
authors.initials: AC
authors.lastname: Puggina
mesh_terms: D003430:Cross-Sectional Studies; D006801:Humans; D007049:Iatrogenic Disease; D009633:Nonverbal Communication; D009723:Nurse-Patient Relations