title: Other voices. What can hospitals learn from Disney? Interview by Haydn Bush.
authors.forename: James
authors.initials: J
authors.lastname: Gilmore
mesh_terms: D006272:Health Facility Environment; D017721:Hospital Costs; D015285:Hospital-Patient Relations; D006801:Humans; D017060:Patient Satisfaction; D011787:Quality of Health Care; D020377:Self Efficacy; D035502:Trust; D014481:United States