title: The out of the ordinary can lead to the extraordinary.
authors.affiliation: Jefferson Parish Human Services Authority, Metairie, Louisiana, USA. jennkopk@jphsa.org
authors.forename: Jennifer R
authors.initials: JR
authors.lastname: Kopke
mesh_terms: D003156:Community Mental Health Services / Q000458:organization & administration*; D004190:Disasters; D006801:Humans; D007857:Leadership; D008145:Louisiana; D019982:Organizational Case Studies