The central role of performance measurement in improving the quality of transitional care.
The objectives of this study were: (1) to demonstrate the ability of the Care Transitions Measure (CTM) to identify care deficiencies; (2) to devise and implement a quality improvement approach designed to remedy these deficiencies; (3) to assess the impact of the quality improvement approach on CTM scores; and (4) to test whether the CTM-3 predicts return to the emergency department. The CTM was found to be a sensitive tool able to capture changes in performance. The 3-item CTM was found to significantly predict post-hospital return to the emergency department within the first 30 days (p = 0.004).
Coleman
Eric A
EA
Division of Health Care Policy and Research, University of Colorado at Denver Health Sciences Center, 13611 East Colfax Ave, Suite 100, Aurora, CO 80045, USA. Eric.Coleman@uchsc.edu
Parry
Carla
C
Chalmers
Sandra A
SA
Chugh
Amita
A
Mahoney
Eldon
E
D000368:Aged; D000369:Aged, 80 and over; D003120:Colorado; D004636:Emergency Service, Hospital / Q000706:statistics & numerical data; D005260:Female; D005544:Forecasting; D006801:Humans; D008297:Male; D010351:Patient Discharge / Q000592:standards*; D010359:Patient Readmission; D019984:Quality Indicators, Health Care / Q000592:standards*