Test of a model linking employee positive moods and task performance.
Past empirical evidence has demonstrated that employees' positive mood states predict task performance. This study extends previous research by proposing and testing a model that examines mediating processes underlying the relationship between employee positive moods and task performance. Two longitudinal studies used data collected from 306 (Study 1) and 263 (Study 2) insurance sales agents in Taiwan. The results showed that employee positive moods predicted task performance indirectly through both interpersonal (helping other coworkers and coworker helping and support) and motivational (self-efficacy and task persistence) processes.
Tsai
Wei-Chi
WC
Department of Business Administration, National Chengchi University, Taipei, Taiwan. weichi@nccu.edu.tw
Chen
Chien-Cheng
CC
Liu
Hui-Lu
HL
D000328:Adult; D000339:Affect; D004651:Employment / Q000523:psychology*; D005260:Female; D006379:Helping Behavior; D006801:Humans; D008297:Male; D009042:Motivation; D017132:Workplace / Q000523:psychology*