Reducing harm to patients. Using patient safety dashboards at the board level.
Pugh
Michael
M
Institute for Healthcare Improvement, USA. mpugh@verismasystems.com
Reinertsen
James
J
D006075:Governing Board; D040261:Harm Reduction; D006739:Hospital Administration; D006801:Humans; D011785:Quality Assurance, Health Care / Q000379:methods*; D017751:Safety Management / Q000458:organization & administration*