Transactive memory system links work team characteristics and performance.
Teamwork and coordination of expertise among team members with different backgrounds are increasingly recognized as important for team effectiveness. Recently, researchers have examined how team members rely on transactive memory system (TMS; D. M. Wegner, 1987) to share their distributed knowledge and expertise. To establish the ecological validity and generality of TMS research findings, this study sampled 104 work teams from a variety of organizational settings in China and examined the relationships between team characteristics, TMS, and team performance. The results suggest that task interdependence, cooperative goal interdependence, and support for innovation are positively related to work teams' TMS and that TMS is related to team performance; moreover, structural equation analysis indicates that TMS mediates the team characteristics-performance links. Findings have implications both for team leaders to manage their work teams effectively and for team members to improve their team performance.
Zhang
Zhi-Xue
ZX
Guanghua School of Management, Peking University, Beijing, China. zxzhang@gsm.pku.edu.cn
Hempel
Paul S
PS
Han
Yu-Lan
YL
Tjosvold
Dean
D
D000328:Adult; D003299:Cooperative Behavior; D004651:Employment; D005260:Female; D006801:Humans; D016247:Information Storage and Retrieval; D007398:Interpersonal Relations; D008297:Male; D008568:Memory