Improving program documentation quality through the application of continuous improvement processes.
Maintaining the integrity of record keeping and retrievable information related to the provision of continuing education credit creates challenges for a large organization. Accurate educational program documentation is vital to support the knowledge and professional development of nursing staff. Quality review and accurate documentation of programs for nursing staff development occurred at one institution through the use of continuous improvement principles. Integration of the new process into the current system maintains the process of providing quality record keeping.
Lovlien
Cheryl A
CA
Department of Nursing, Mayo Clinic-Rochester, Rochester, Minnesota 55905, USA.
Johansen
Martha
M
Timm
Sandra
S
Eversman
Shari
S
Gusa
Dorothy
D
Twedell
Diane
D
D000068:Accreditation; D000575:American Nurses' Association; D004282:Documentation / Q000592:standards*; D004509:Education, Nursing, Continuing / Q000592:standards*; D019983:Guideline Adherence / Q000592:standards; D017408:Guidelines as Topic; D006301:Health Services Needs and Demand; D006801:Humans; D007591:Joint Commission on Accreditation of Healthcare Organizations; D008008:Licensure, Nursing; D008910:Minnesota; D017146:Models, Organizational; D009731:Nursing Audit; D015402:Nursing Education Research; D010043:Outcome and Process Assessment, Health Care / Q000458:organization & administration*; D016730:Program Development; D015397:Program Evaluation; D011996:Records / Q000592:standards*; D017749:Total Quality Management / Q000458:organization & administration*; D014481:United States