Using actor network theory to understand network centric healthcare operations.
The adoption and diffusion of e-health and the application of ICT in healthcare is being heralded as the panacea with both European and US governments making e-health a priority on their agendas. In this context, a model of networkcentric healthcare operations has been proffered as the best way to maximise the benefits of ICT use in healthcare. We suggest that, before we can move forward and realise such a state, it is vital to examine the critical issues, likely barriers and facilitators and, most importantly, the critical success factors. To do this however, we need an appropriate cognitive lens through which we can capture all the complexities of healthcare dynamics. In this paper we suggest why Actor Network Theory (ANT) should be this lens.
Center for Management of Medical Technology, Stuart Graduate School of Business, Illinois Institute of Technology, Chicago, IL 60661, USA. nilmini@stuart.iit.edu
Nilmini
N
Wickramasinghe
Rajeev K
RK
Bali
Arthur
A
Tatnall
D003195:Computer Communication Networks; D003695:Delivery of Health Care / Q000458:organization & administration*; D019033:Delivery of Health Care, Integrated / Q000379:methods*; D006298:Health Services Administration; D006801:Humans; D016347:Medical Records Systems, Computerized; D017146:Models, Organizational