title: Applying Six Sigma and DMAIC to diversity initiatives.
authors: Penn State Great Valley, School of Graduate Professional Studies, Malvern, Pennsylvania, USA. Jld13@psu.edu
authors: Janice L
authors: JL
authors: Dreachslin
authors: Peggy D
authors: PD
authors: Lee
mesh_terms: D003159:Community-Institutional Relations; D018864:Cultural Diversity; D006764:Hospitals, Community / Q000458:organization & administration*; D006801:Humans; D017060:Patient Satisfaction; D017749:Total Quality Management / Q000379:methods*