An Internet method to assess cancer patient information needs and enhance doctor-patient communication: a pilot study.
BACKGROUND
We previously reported that doctor-patient communication in the cancer context may be suboptimal. We therefore developed measures to assess patient communication preferences and established feasibility of an Internet-based intervention to improve communication.


METHODS
Cancer patients completed an Internet-based survey about communication preferences, with a summary provided to the physician before the consultation. Patients completed a follow-up survey to assess consultation content and satisfaction.


RESULTS
Study procedures were feasible, measures exhibited strong internal consistency, and patients expressed satisfaction with the intervention.


CONCLUSIONS
The Internet offers an opportunity to assess patient preferences and prompt physicians about individual patient informational needs prior to the clinical encounter.
Buzaglo
Joanne S
JS
Fox Chase Cancer Center, Divisions of Population Science, Philadelphia, PA, USA.
Millard
Jennifer L
JL
Ridgway
Caroline G
CG
Ross
Eric A
EA
Antaramian
Susan P
SP
Miller
Suzanne M
SM
Meropol
Neal J
NJ
D003142:Communication; D054626:Consumer Health Information; D003657:Decision Making; D006801:Humans; D020407:Internet; D020380:Needs Assessment; D010353:Patient Education as Topic; D010549:Personal Satisfaction; D010817:Physician-Patient Relations; D010865:Pilot Projects; D012017:Referral and Consultation