Breaking bad news: a practical approach for the hospitalist.
Communicating bad news to patients and their families is a difficult but routine responsibility for hospitalists. Most practitioners have little or no formal training for this task. Preparation for, delivery of, and follow-up to these conversations should be deliberately planned in order to meet patients' needs. In this article, we review the literature that guides this process and, with a case example, describe steps practitioners can take to effectively deliver bad news and pitfalls that should be avoided. As competency in this skill set is necessary for effective patient care, hands-on training should be part of the core curriculum for all health care practitioners. Hospitalists should be proficient in this area and may serve as role models and instructors for colleagues and trainees.
Minichiello
Tracy A
TA
University of California, San Francisco, California 94143, USA. minichie@medicine.ucsf.edu
Ling
David
D
Ucci
Debra K
DK
D003142:Communication; D020445:Hospitalists / Q000193:education* / Q000379:methods / Q000592:standards; D006801:Humans; D008297:Male; D008875:Middle Aged; D010819:Physician's Role / Q000523:psychology; D010817:Physician-Patient Relations; D017410:Practice Guidelines as Topic / Q000592:standards; D014342:Truth Disclosure