Improving the health care work environment: a sociotechnical systems approach.
This issue examines findings on key elements of the hospital environment, identifies risks to safety and quality, and proposes operational and policy solutions.
Harrison
Michael I
MI
Center for Delivery, Organization, and Markets, Agency for Healthcare Research and Quality, Rockville, Maryland, USA. Michael.Harrison@ahrq.hhs.gov
Henriksen
Kerm
K
Hughes
Ronda G
RG
D004777:Environment; D006302:Health Services Research; D006739:Hospital Administration; D006801:Humans; D017146:Models, Organizational; D011787:Quality of Health Care / Q000458:organization & administration*; D012308:Risk Management; D012962:Sociology, Medical; D017132:Workplace / Q000458:organization & administration*