title: That's great question.
authors.affiliation: S Group, Naperville, Ill., USA. drmarc@sbcglobal.net
authors.forename: Marc
authors.initials: M
authors.lastname: Swerdlick
mesh_terms: D003142:Communication; D006801:Humans; D008389:Marketing of Health Services / Q000379:methods*; D017060:Patient Satisfaction; D014481:United States