Lost opportunities: how physicians communicate about medical errors.
Although physicians have been described as "reluctant partners" in reporting medical errors, this survey of 1,082 U.S. physicians found that most were willing to share their knowledge about harmful errors and near misses with their institutions and wanted to hear about innovations to prevent common errors. However, physicians found current systems to report and disseminate this information inadequate and relied on informal discussions with colleagues. Thus, much important information remains invisible to institutions and the health care system. Efforts to promote error reporting might not reach their potential unless physicians become more effectively engaged in reporting errors at their institutions.
Garbutt
Jane
J
Washington University, St. Louis, Missouri, USA. jgarbutt@im.wustl.edu
Waterman
Amy D
AD
Kapp
Julie M
JM
Dunagan
William Claiborne
WC
Levinson
Wendy
W
Fraser
Victoria
V
Gallagher
Thomas H
TH
D001291:Attitude of Health Personnel; D019538:Health Care Surveys; D018578:Hospital-Physician Relations; D006801:Humans; D019300:Medical Errors; D010817:Physician-Patient Relations; D010820:Physicians / Q000523:psychology*; D017751:Safety Management; D014342:Truth Disclosure; D014481:United States