title: The heartbeat of case management.
authors.affiliation: Mass General Hospital, 55 Fruit Street, Boston, MA 02114, USA. pm250119@comcast.net
authors.forename: Peter
authors.initials: P
authors.lastname: Moran
authors.forename: Mindy
authors.initials: M
authors.lastname: Owen
mesh_terms: D001291:Attitude of Health Personnel; D001294:Attitude to Health; D019090:Case Management / Q000458:organization & administration*; D006801:Humans; D007588:Job Satisfaction; D024382:Professional Role / Q000523:psychology*; D011369:Professional-Patient Relations; D035502:Trust