title: On the elusive grail of health-service quality.
authors.forename: D
authors.initials: D
authors.lastname: Gorman
authors.forename: J
authors.initials: J
authors.lastname: Kolbe
authors.forename: K
authors.initials: K
authors.lastname: Callaghan
authors.forename: J
authors.initials: J
authors.lastname: Scott
mesh_terms: D003695:Delivery of Health Care / Q000592:standards* / Q000639:trends; D006291:Health Policy; D006302:Health Services Research; D006801:Humans; D007388:Internal Medicine / Q000592:standards* / Q000639:trends; D009520:New Zealand; D011787:Quality of Health Care