title: ED performance improvement: process changes hospitals can make now.
abstract: ED overcapacity is becoming increasingly common, and physical plant expansion to add capacity is not the only solution. By undertaking a few process changes, healthcare organizations can improve ED performance. Benefits include improved care, reduced costs, and increased patient satisfaction.
authors.affiliation: Department of Healthcare Administration and Policy, College of Health and Human Services, George Mason University, Fairfax, VA, USA. jshiver@gmu.edu
authors.forename: John M Jay
authors.initials: JM
authors.lastname: Shiver
mesh_terms: D004469:Economics, Hospital; D004636:Emergency Service, Hospital / Q000191:economics / Q000592:standards*; D006801:Humans; D009936:Organizational Innovation; D011785:Quality Assurance, Health Care / Q000458:organization & administration*; D014481:United States