title: New approach to benchmarking.
authors.affiliation: Crystal Decision Systems, Brookline, Mass., USA. info@crystaldecisionsystems.com
authors.forename: Melanie L
authors.initials: ML
authors.lastname: Lenard
authors.forename: Daniel G
authors.initials: DG
authors.lastname: Shimshak
mesh_terms: D019985:Benchmarking / Q000379:methods*; D006801:Humans; D011785:Quality Assurance, Health Care / Q000592:standards; D012112:Residential Facilities / Q000592:standards*; D014481:United States