Humanism in health care service: the role of stakeholder management.
In the era of technological proliferation the potential for the holistic intention and practice of nursing to become overshadowed is immense. This article presents an overview of the stakeholder theory of management as a useful and important management model for the creation of health care delivery environments where the human condition is celebrated, exemplary service is cultivated, and human caring becomes an enterprisewide value.
Gilmartin
M J
MJ
University of Cambridge, Judge Institute of Management, Cambridge, United Kingdom.
D020811:Biomedical Technology; D003256:Community Participation; D003659:Decision Making, Organizational; D003695:Delivery of Health Care / Q000458:organization & administration*; D004645:Empathy; D006808:Humanism; D006801:Humans; D017146:Models, Organizational