title: Patient-centred care. Personal best: put the customer in control.
authors.affiliation: Picker Institute.
authors.forename: Angela
authors.initials: A
authors.lastname: Coulter
authors.forename: Don
authors.initials: D
authors.lastname: Redding
mesh_terms: D003256:Community Participation; D006801:Humans; D018802:Patient-Centered Care / Q000379:methods / Q000458:organization & administration*; D013222:State Medicine / Q000458:organization & administration; D006113:United Kingdom