Effects of task performance, helping, voice, and organizational loyalty on performance appraisal ratings.
Despite the fact that several studies have investigated the relationship between organizational citizenship behavior and performance appraisal ratings, the vast majority of these studies have been cross-sectional, correlational investigations conducted in organizational settings that do not allow researchers to establish the causal nature of this relationship. To address this lack of knowledge regarding causality, the authors conducted 2 studies designed to investigate the effects of task performance, helping behavior, voice, and organizational loyalty on performance appraisal evaluations. Findings demonstrated that each of these forms of behavior has significant effects on performance evaluation decisions and suggest that additional attention should be directed at both voice and organizational loyalty as important forms of citizenship behavior aimed at the organization.
Whiting
Steven W
SW
Department of Managerial Sciences, J.Mack Robinson College of Business, Georgia State University, Atlanta, GA 30303, USA. whiting@gsu.edu
Podsakoff
Philip M
PM
Pierce
Jason R
JR
D000328:Adult; D003142:Communication; D004526:Efficiency; D004650:Employee Performance Appraisal; D005246:Feedback; D005260:Female; D006379:Helping Behavior; D006801:Humans; D008297:Male; D015279:Organizational Culture; D010558:Personnel Loyalty; D011779:Q-Sort; D013647:Task Performance and Analysis