Sign-in kiosks shorten waiting room lines.
Sign-in kiosks in your waiting area can help eliminate long lines, while also providing patients with an added level of privacy. However, there are several steps you should take to ensure you reap the optimal benefits from this approach. Make sure the sign-in instructions you use are appropriate for the education level of your typical patient. Have a technician-greeter available to provide additional patient assistance when it is required. Before final implementation, run a small pilot program, perhaps using a laptop computer, to address any problems with your system.
D017598:Efficiency, Organizational; D004636:Emergency Service, Hospital / Q000458:organization & administration*; D006751:Hospital Information Systems; D006801:Humans; D017748:Time Management / Q000379:methods*; D014218:Triage; D014481:United States; D014584:User-Computer Interface; D014850:Waiting Lists