Training faculty to facilitate communication skills training: development and evaluation of a workshop.
OBJECTIVE
To develop a workshop for training faculty to facilitate small group role play sessions for a communication skills training program and assess the impact of that workshop on the trainees' self-efficacy about facilitation skills.


METHODS
A multi-specialty group of 33 attending physicians at a Comprehensive Cancer Center were trained in a Facilitating Communication Skills Training workshop in order to prepare them to facilitate small group role play with fellows and residents. The workshop curriculum was based on theory and literature on teaching communication skills.


RESULTS
The workshop had a significant effect on participants' self-efficacy in facilitating communication skills training. At least 75% of participants reported feeling comfortable facilitating communication skills training small groups.


CONCLUSIONS
This facilitation workshop was successful in providing participants with confidence to successfully facilitate small group role play sessions in communication skills training.


CONCLUSIONS
In order to evaluate the effectiveness of communication skills training programs, it is important to have trained facilitators who adhere to a set of facilitation guidelines. Workshops on facilitation skills provide the background and practice time necessary as a first step in the training process.
Bylund
Carma L
CL
Memorial Sloan-Kettering Cancer Center, Department of Psychiatry and Behavioral Sciences, 641 Lexington Avenue, 7th Floor, New York, NY 10022, United States. bylundlc@mskcc.org
Brown
Richard F
RF
di Ciccone
Barbara Lubrano
BL
Levin
Tomer T
TT
Gueguen
Jennifer A
JA
Hill
Catherine
C
Kissane
David W
DW
D001291:Attitude of Health Personnel; D003142:Communication; D003479:Curriculum; D004502:Education, Medical, Continuing / Q000458:organization & administration*; D005180:Faculty, Medical / Q000458:organization & administration*; D030141:Feedback, Psychological; D017408:Guidelines as Topic; D006801:Humans; D008495:Medical Oncology / Q000193:education*; D008505:Medical Staff, Hospital / Q000193:education / Q000523:psychology; D017145:Models, Educational; D011361:Professional Competence / Q000592:standards; D016730:Program Development; D015397:Program Evaluation; D012381:Role Playing; D020377:Self Efficacy