title: Can France keep its patients happy?
authors.affiliation: National Authority for Health (HAS), 93218 Saint-Denis La Plaine Cedex, Paris, France.
authors.forename: Laurent
authors.initials: L
authors.lastname: Degos
authors.forename: François
authors.initials: F
authors.lastname: Romaneix
authors.forename: Philippe
authors.initials: P
authors.lastname: Michel
authors.forename: Jean
authors.initials: J
authors.lastname: Bacou
mesh_terms: D035881:Compensation and Redress; D003362:Cost-Benefit Analysis; D005381:Financing, Organized; D005602:France; D005102:Health Expenditures; D006296:Health Services / Q000191:economics / Q000592:standards*; D006801:Humans; D019300:Medical Errors; D017063:Outcome Assessment, Health Care; D017060:Patient Satisfaction; D011787:Quality of Health Care