title: Quality indicator themes among African Americans, Latinos, and Whites.
abstract: Elimination of racial/ethnic disparities requires cross-cultural knowledge about quality of care among vulnerable populations. This study used 3 existing data sets to identify quality indicator themes relating to healthcare concerns of African Americans, Latinos, and whites. Using a quality-of-care framework to organize and compare the themes across racial/ethnic groups, we found several unique and 9 common themes. The at-a-glance grid is useful in facilitating culturally competent caring processes in clinical practice.
authors.affiliation: The University of California Los Angeles School of Nursing, Los Angeles, CA 90095, USA. mfongwa@sonnet.ucla.edu
authors.forename: Marie N
authors.initials: MN
authors.lastname: Fongwa
authors.forename: Michelle M
authors.initials: MM
authors.lastname: Sayre
authors.forename: Nancy Lois
authors.initials: NL
authors.lastname: Ruth Anderson
mesh_terms: D001741:Black or African American / Q000193:education; D003431:Cross-Cultural Comparison; D054521:Cultural Competency; D003697:Delphi Technique; D005260:Female; D007722:Health Knowledge, Attitudes, Practice; D054625:Healthcare Disparities; D006630:Hispanic or Latino / Q000193:education; D006801:Humans; D008297:Male; D017060:Patient Satisfaction / Q000208:ethnology*; D019984:Quality Indicators, Health Care; D012495:San Francisco; D035862:Vulnerable Populations / Q000208:ethnology*; D044465:White People / Q000193:education