Dealing with complaints.
Cave
Judith
J
Department of Oncology, University College London Hospital NHS Foundation Trust. j.cave@medsch.ucl.ac.uk
Dacre
Jane
J
D005544:Forecasting; D019300:Medical Errors / Q000517:prevention & control / Q000706:statistics & numerical data; D017060:Patient Satisfaction; D010817:Physician-Patient Relations; D013222:State Medicine / Q000592:standards*; D006113:United Kingdom