Measuring the benefits of IT-enabled care transformation.
In February 2005, Banner Health invested in healthcare IT as it implemented evidence-based practices of care at its newest hospital, Banner Estrella Medical Center in Phoenix. Combined with clinician-designed workflows, extensive training, and cultural change, the initiative saved the system $2.6 million through: Improvements in nurse retention. Decreased incidence of adverse drug events. Reduced length of stay. Fewer patients leaving the ED without treatment. Reduced days in A/R. Decreased expenses.
Hensing
John
J
Banner Health, Phoenix, USA. john.hensing@bannerhealth.com
Dahlen
Dennis
D
Warden
Michael
M
Van Norman
Judy
J
Wilson
Ben C
BC
Kisiel
Steve
S
D001130:Arizona; D017046:Cost Savings; D020000:Decision Support Systems, Clinical; D019033:Delivery of Health Care, Integrated / Q000458:organization & administration*; D017598:Efficiency, Organizational; D006739:Hospital Administration; D006751:Hospital Information Systems / Q000191:economics; D019982:Organizational Case Studies; D009936:Organizational Innovation