title: Quality update. Engage employees to improve staff and patient satisfaction.
authors.affiliation: Press Ganey, USA.
authors.forename: Laura
authors.initials: L
authors.lastname: Lindberg
authors.forename: Jennifer
authors.initials: J
authors.lastname: Kimberlain
mesh_terms: D019985:Benchmarking; D003659:Decision Making, Organizational; D015285:Hospital-Patient Relations; D006764:Hospitals, Community / Q000458:organization & administration* / Q000592:standards; D006801:Humans; D007588:Job Satisfaction; D007629:Kentucky; D007857:Leadership; D019982:Organizational Case Studies; D017060:Patient Satisfaction; D011369:Professional-Patient Relations; D011785:Quality Assurance, Health Care / Q000458:organization & administration*