title: Countdown to patient satisfaction.
abstract: The "need to improve" your practice is an ongoing process with your staff members. The goal is to exceed the expectations of the patient. The 13 ideas presented in this article can be incorporated into your busy practice with a minimal amount of effort and can greatly improve the way patients feel about your practice.
authors.affiliation: Office Management Solution, 490 Banyan Drive, Northbrook, IL 60062, USA. donna@officemanagementsolution.com
authors.forename: Donna
authors.initials: D
authors.lastname: Weinstock
mesh_terms: D003142:Communication; D017598:Efficiency, Organizational; D017408:Guidelines as Topic; D006801:Humans; D007588:Job Satisfaction; D010353:Patient Education as Topic; D017060:Patient Satisfaction; D011216:Practice Management, Medical / Q000458:organization & administration*; D014481:United States