Job satisfaction and trust in Health Insurance Review Agency among Korean physicians.
OBJECTIVE
To measure Korean physicians' job satisfaction and to examine the relationship between trust in Health Insurance Review Agency (HIRA) and job satisfaction.


METHODS
Stratified sampling was used. The sample was representative of Korean office-based physicians; 1593 office-based physicians in Korea were surveyed by mail over a 4-week period using a self-administered questionnaire. Multivariate analysis using logistic regression was performed to investigate predictors of physicians' job satisfaction and to examine whether trust in HIRA was related to job satisfaction.


RESULTS
Overall, the job satisfaction of physicians was very low. The payment denial rate was not related to job satisfaction. Physicians who trusted HIRA were more likely to be satisfied with their job.


CONCLUSIONS
Physicians who trusted in the HIRA were more likely to report satisfaction. These results emphasize that trust in the HIRA is key to physicians' job satisfaction.
Lee
Hoo-Yeon
HY
National Cancer Control Research Institute, National Cancer Center, Republic of Korea.
Park
Sung Eun
SE
Park
Eun-Cheol
EC
Hahm
Myung-Il
MI
Cho
Woo Hyun
WH
D000328:Adult; D001291:Attitude of Health Personnel; D016009:Chi-Square Distribution; D003625:Data Collection; D004470:Economics, Medical; D018588:Fee-for-Service Plans; D005260:Female; D006801:Humans; D007345:Insurance Claim Review; D007588:Job Satisfaction; D007723:Korea; D008297:Male; D008875:Middle Aged; D009313:National Health Programs; D010820:Physicians / Q000191:economics / Q000523:psychology*; D017009:Professional Autonomy; D011365:Professional Practice Location; D012494:Sampling Studies; D013038:Specialization; D011795:Surveys and Questionnaires; D035502:Trust; D019472:Universal Health Insurance