title: Innovation advances technical services.
abstract: Working in tandem with VAMED-KMB, the Vienna General Hospital in Austria has developed an innovative quality-based development model for the provision of technical services and plant maintenance. Report by Peter Csukovits, technical director of the hospital, and Otto Müller, general manager, VAMED-KMB.
authors.forename: Peter
authors.initials: P
authors.lastname: Csukovits
authors.forename: Otto
authors.initials: O
authors.lastname: Müller
mesh_terms: D001317:Austria; D017598:Efficiency, Organizational; D006749:Hospital Design and Construction; D006769:Hospitals, General / Q000458:organization & administration*; D008284:Maintenance and Engineering, Hospital / Q000592:standards*; D009936:Organizational Innovation; D011210:Power Plants / Q000592:standards; D017749:Total Quality Management / Q000379:methods*