title: [How do we begin a medical interview? Reflections from videotapes].
abstract: The medical interview consists of several steps, each consisting of specific tasks and objectives for the doctor. The initial step of the medical consultation, the social phase, is the cornerstone in the construction of a doctor-patient relationship of trust and quality. If, in a structural point of view, the literature has responded in a clear and consistent way, questions remain openned in a procedural point of view. How successful is the physician to establish the first contact? How does he proceed to welcome his patient? We looked out ways to address these issues by the work of revising the video recordings of general medical consultations, which are regularly practiced at the Medical outpatient clinic of the University of Lausanne.
authors.affiliation: Faculté de médecine de Lausanne, PMU, CHUV, Lausanne.
authors.forename: Sarah
authors.initials: S
authors.lastname: Rey-Bellet
authors.forename: Marili
authors.initials: M
authors.lastname: Zürcher
authors.forename: Sébastien
authors.initials: S
authors.lastname: Martin
authors.forename: Karin
authors.initials: K
authors.lastname: Michaelis Conus
authors.forename: Pierre-Yves
authors.initials: PY
authors.lastname: Redondi
authors.forename: Marco
authors.initials: M
authors.lastname: Vannotti
mesh_terms: D006801:Humans; D007407:Interviews as Topic; D010817:Physician-Patient Relations; D014743:Videotape Recording