title: Impact of a care coordination and support strategic partnership on clinical outcomes.
abstract: A strategic partnership between a nursing care coordination telephone support program and a home healthcare agency was evaluated. The study was supported by the Centers for Medicare and Medicaid. According to the results, the partnership was a clinically effective service that proved satisfactory to family caregivers, improved the use of community services, and reduced inpatient use and costs without affecting mortality.
authors.affiliation: Care Support of America, Albany, New York, USA. jengelhardt7@aol.com
authors.forename: Joseph B
authors.initials: JB
authors.lastname: Engelhardt
authors.forename: Theresa
authors.initials: T
authors.lastname: Kisiel
authors.forename: Jeremy
authors.initials: J
authors.lastname: Nicholson
authors.forename: Lori
authors.initials: L
authors.lastname: Mulichak
authors.forename: James
authors.initials: J
authors.lastname: DeMatteis
authors.forename: Daniel R
authors.initials: DR
authors.lastname: Tobin
mesh_terms: D000368:Aged; D000544:Alzheimer Disease / Q000517:prevention & control; D001294:Attitude to Health; D017028:Caregivers / Q000193:education / Q000523:psychology; D003152:Community Health Nursing / Q000458:organization & administration*; D003266:Continuity of Patient Care / Q000458:organization & administration; D003362:Cost-Benefit Analysis; D003376:Counseling / Q000458:organization & administration*; D005190:Family / Q000523:psychology; D005260:Female; D006699:Home Care Services / Q000458:organization & administration*; D006801:Humans; D007373:Interinstitutional Relations; D008297:Male; D015403:Nursing Evaluation Research; D017063:Outcome Assessment, Health Care; D015397:Program Evaluation; D012944:Social Support; D013689:Telephone