title: Cleaning up messes. Is emotional intelligence the answer?
authors.affiliation: Platte Valley Ambulance Service, Brighton, CO, USA. boxcar_414@yahoo.com
authors.forename: Thom
authors.initials: T
authors.lastname: Dick
mesh_terms: D004634:Emergency Medical Technicians / Q000523:psychology*; D004644:Emotions; D006801:Humans; D007360:Intelligence; D010559:Personnel Management