title: What gets measured gets managed.
authors.affiliation: Frankford Healthcare System, Philadelphia, USA. ZKornecki@fhcs.org
authors.forename: Zbigniew
authors.initials: Z
authors.lastname: Kornecki
mesh_terms: D019985:Benchmarking; D003441:Crowding; D017598:Efficiency, Organizational; D004636:Emergency Service, Hospital / Q000458:organization & administration*; D006801:Humans; D019982:Organizational Case Studies; D015143:Philadelphia