title: Palliative Care Integration Project (PCIP) quality improvement strategy evaluation.
abstract: This study evaluated the effectiveness of implementation of common assessment tools, collaborative care plans, and symptom management guidelines for cancer patients as a strategy to improve the quality, coordination, and integration of palliative care service across organizations and health care sectors. A pre-post design to measure the impact on symptom management, caregiver burden and satisfaction with care delivery, and service utilization was used. Two cohorts of eligible patients and caregivers completed Edmonton Symptom Assessment Scales, Caregiver Reaction Assessment and FAMCARE Scales and chart audits were conducted. Administrative data from each participating site were examined for utilization trends. Audits of 53 charts preimplementation and 63 postimplementation showed an increase in documentation of pain from 24.5% to 74.6% (P<0.001) of charts. Administrative data showed a decrease in the percentage of patients with at least one emergency room visit from 94.3% to 84.8% (P<0.001), in the percentage of patients with at least one admission to the acute care hospital (P<0.001), and deaths in acute care 43.1%-35.7% (P=0.133). There was minimal change in the intensity of symptoms (P=0.591), and no change in the burden on the caregiver (P=0.086) or caregiver satisfaction with care (P=0.942). This study showed that implementation of common assessment tools, collaborative care plans, and symptom management guidelines across health sectors can result in some increased documentation of symptoms and efficiencies in care. Future projects should consider imbedding a continuous quality improvement methodology and longer timelines into their projects to improve outcomes.
authors: Queen's Palliative Care Program, Kingston, Frontenac, Lennox & Addington Palliative Care Integration Project Evaluation Committee, Kingston, Ontario, Canada. dudgeond@kgh.kari.net
authors: Deborah J
authors: DJ
authors: Dudgeon
authors: Christine
authors: C
authors: Knott
authors: Mary
authors: M
authors: Eichholz
authors: Jacqueline Lochhaas
authors: JL
authors: Gerlach
authors: Cheryl
authors: C
authors: Chapman
authors: Raymond
authors: R
authors: Viola
authors: Janice
authors: J
authors: Van Dijk
authors: Sharon
authors: S
authors: Preston
authors: Diane
authors: D
authors: Batchelor
authors: Emma
authors: E
authors: Bartfay
mesh_terms: D017028:Caregivers; D003627:Data Interpretation, Statistical; D016208:Databases, Factual; D006801:Humans; D008485:Medical Audit; D009369:Neoplasms / Q000150:complications; D010166:Palliative Care / Q000592:standards*; D010347:Patient Care Planning; D010361:Patients; D011785:Quality Assurance, Health Care / Q000379:methods*; D011795:Surveys and Questionnaires; D016896:Treatment Outcome