Delayed and denied.
There's no doubt that administrative complexity comes with a high financial cost. What isn't so clear is the human cost to your patients, which puts the issue in perspective like nothing else can. MGMA asked members in an online questionnaire to describe how administrative complexity affects their practices' patients. Their responses most often detailed processes that create unnecessary hurdles to appropriate care.
Pope
Christina
C
cpope@mgma.com
D017598:Efficiency, Organizational; D020793:Gatekeeping; D006801:Humans; D008329:Managed Care Programs; D011216:Practice Management, Medical / Q000458:organization & administration*; D013997:Time Factors; D014481:United States