title: [Communication and conflict discussions: from "I" to "you"]].
authors.affiliation: Coachingbüro Sinn meets Management, Münster. dialog@csmm.de
authors.forename: Markus
authors.initials: M
authors.lastname: Classen
mesh_terms: D003142:Communication; D003220:Conflict, Psychological; D004647:Employee Discipline; D005858:Germany; D006801:Humans; D007318:Inservice Training; D009732:Nursing Care / Q000592:standards*; D009746:Nursing, Team; D011785:Quality Assurance, Health Care / Q000592:standards*