title: Verbal judo training of a security staff: a comprehensive cancer center's experience.
abstract: How a large hospital with over 250 security officers improved the communications practices of its line officers through a training program that successfully adapted the Verbal Judo Course to the specific needs and requirements of hospital security in-service training.
authors.affiliation: University of Texas at Houston Police Department, USA.
authors.forename: Thomas E
authors.initials: TE
authors.lastname: Engells
authors.forename: William H
authors.initials: WH
authors.lastname: Adcox
mesh_terms: D002173:Cancer Care Facilities; D006801:Humans; D009096:Multi-Institutional Systems; D019982:Organizational Case Studies; D010565:Persuasive Communication; D016495:Police / Q000193:education*; D012637:Security Measures; D013781:Texas