[Preference for the attributes of home care service among primary family caregivers].
This study uses direct scaled measurement to investigate the preference for the attributes of home care service among primary family caregivers. One hundred and fourteen effective questionnaires were collected from caregivers. The response rate was 100%. Data were analyzed with the SPSS software. Main findings include: (1) On average, the most valued product benefits were 'convenience', 'time savings', and 'financial savings'. (2)As regards the Carrier Product, the most needed items were 'assessment of the needs of physiological care', 'Instruction in tube care technique', 'oral instruction' about method of care, 'emergency handling' for health education, 'nursing personnel', 'psychological support' for spiritual care, and 'listening'. (3)With the Augmented Product: the most important items were 'quality of service' and 'image of organization'. This article analyzes the relationship between the personal attributes of principal caregivers and preferred residential service products.
Chen
Ching-Hui
CH
Department of Nurse, Fong-Yuan Hospital, Department of Health, Executive Yuan, No. 100 An-Kan Road, Fong Yuan, Taichung, Taiwan, R.O.C. jinqhuey@mail.fyh.doh.gov.tw
Huang
Terry-Taihor
TT
D000328:Adult; D000368:Aged; D017028:Caregivers; D005260:Female; D006699:Home Care Services; D006801:Humans; D008297:Male; D008875:Middle Aged