Verbal judo training of a security staff: a comprehensive cancer center's experience.
How a large hospital with over 250 security officers improved the communications practices of its line officers through a training program that successfully adapted the Verbal Judo Course to the specific needs and requirements of hospital security in-service training.
Engells
Thomas E
TE
University of Texas at Houston Police Department, USA.
Adcox
William H
WH
D002173:Cancer Care Facilities; D006801:Humans; D009096:Multi-Institutional Systems; D019982:Organizational Case Studies; D010565:Persuasive Communication; D016495:Police / Q000193:education*; D012637:Security Measures; D013781:Texas