title: Knowing the score.
authors.forename: Christian
authors.initials: C
authors.lastname: Duffin
mesh_terms: D000041:Absenteeism; D001291:Attitude of Health Personnel; D003363:Cost Control; D017598:Efficiency, Organizational; D004649:Employee Incentive Plans / Q000458:organization & administration*; D004650:Employee Performance Appraisal / Q000458:organization & administration*; D006801:Humans; D008505:Medical Staff, Hospital / Q000523:psychology; D009718:Nurse Administrators / Q000458:organization & administration*; D009741:Nursing Staff, Hospital / Q000458:organization & administration; D017060:Patient Satisfaction; D010563:Personnel Turnover; D019984:Quality Indicators, Health Care / Q000458:organization & administration*; D012456:Salaries and Fringe Benefits; D013019:South Africa; D006113:United Kingdom