title: Patient satisfaction structures, processes and outcomes.
authors.forename: Keith
authors.initials: K
authors.lastname: Hurst
mesh_terms: D004644:Emotions; D006801:Humans; D005791:Patient Care; D017060:Patient Satisfaction; D011785:Quality Assurance, Health Care / Q000458:organization & administration*; D019984:Quality Indicators, Health Care / Q000458:organization & administration