Vendors: part of the supply chain solution.
St. Joseph Health System in Bryan, Texas, recently undertook a formal performance improvement process in which vendors were treated as partners rather than adversaries. The health system established three systemwide initiatives-vendor summit, a vendor of the year award, and a vendor survey-to improve vendor relationships. Engaging vendors in dialogue to help reduce supply costs ultimately helped St. Joseph save nearly $8 million within just six months.
Smith
Al
A
St. Joseph Health System, Bryan, TX, USA.
Lacy
Ramona
R
Justice
Walton A
WA
D003132:Commerce; D017598:Efficiency, Organizational; D008421:Materials Management, Hospital / Q000458:organization & administration*; D019982:Organizational Case Studies; D011786:Quality Control; D013781:Texas