Patient versus customer, technology versus touch: where has humanism gone?
Reed
Carolyn E
CE
D003266:Continuity of Patient Care / Q000639:trends; D005544:Forecasting; D006808:Humanism; D006801:Humans; D008329:Managed Care Programs / Q000639:trends*; D013677:Medical Laboratory Science / Q000639:trends*; D017060:Patient Satisfaction; D010817:Physician-Patient Relations; D011362:Professional Corporations / Q000639:trends*; D014110:Touch; D014481:United States