title: Setting a good example.
authors.affiliation: University of Kent.
authors.forename: Iain
authors.initials: I
authors.lastname: Carpenter
mesh_terms: D000368:Aged; D006301:Health Services Needs and Demand; D006299:Health Services for the Aged / Q000458:organization & administration*; D006801:Humans; D018802:Patient-Centered Care / Q000458:organization & administration; D011787:Quality of Health Care / Q000458:organization & administration*; D013222:State Medicine / Q000458:organization & administration*; D017749:Total Quality Management / Q000458:organization & administration*