Prepare your practice for older patients.
Because of changing demographics and the greater use of medical care by persons over age 65, medical practices should offer high levels of service to older patients. Issues that affect older patients in particular are access to care, the risk of falling, sensory decline, and sensitivity to care that preserves privacy, respects patient time, and responds to individual concerns. This article offers suggestions on how a medical practice may become more welcoming and responsive to older patients.
Wolosin
Robert J
RJ
Press Ganey Associates, 404 Columbia Place, South Bend, IN 46601, USA. rwolosin@pressganey.com
D000058:Accidental Falls / Q000517:prevention & control; D000368:Aged; D054062:Deaf-Blind Disorders; D006297:Health Services Accessibility; D006301:Health Services Needs and Demand; D006299:Health Services for the Aged / Q000706:statistics & numerical data; D006801:Humans; D011216:Practice Management, Medical / Q000458:organization & administration*; D018907:Privacy