title: What makes Harvard Pilgrim so good?
authors.forename: Frank
authors.initials: F
authors.lastname: Diamond
mesh_terms: D017598:Efficiency, Organizational; D008329:Managed Care Programs / Q000191:economics / Q000458:organization & administration*; D008404:Massachusetts; D019982:Organizational Case Studies; D017060:Patient Satisfaction; D011787:Quality of Health Care