A new model of bullying in the nursing workplace: organizational characteristics as critical antecedents.
Providing a safe work environment where nurses can practice without fear or threat of aggression is acknowledged as a critical global issue for healthcare organizations. Although there has been growing recognition that workplace bullying is one of the most concerning forms of aggression experienced by nurses, to date, there has been little progress in developing explanatory models. In this article, we outline our recently validated model of bullying, which specifies organizational characteristics as critical antecedents. The model has important implications for the management of bullying, identifying that to be effective, interventions need to address features of workplace climate.
Hutchinson
Marie
M
School of Management, College of Business, University of Western Sydney, Australia. mariehutch@bigpond.com.au
Jackson
Debra
D
Wilkes
Lesley
L
Vickers
Margaret H
MH
D000374:Aggression; D001291:Attitude of Health Personnel; D006801:Humans; D007398:Interpersonal Relations; D007588:Job Satisfaction; D017146:Models, Organizational; D009726:Nurses / Q000523:psychology*; D009729:Nursing / Q000458:organization & administration* / Q000706:statistics & numerical data; D015279:Organizational Culture; D010559:Personnel Management; D012919:Social Behavior; D017132:Workplace