Verbal communication improves laparoscopic team performance.
The impact of verbal communication on laparoscopic team performance was examined. A total of 24 dyad teams, comprised of residents, medical students, and office staff, underwent 2 team tasks using a previously validated bench model. Twelve teams (feedback groups) received instant verbal instruction and feedback on their performance from an instructor which was compared with 12 teams (control groups) with minimal or no verbal feedback. Their performances were both video and audio taped for analysis. Surgical backgrounds were similar between feedback and control groups. Teams with more verbal feedback achieved significantly better task performance (P = .002) compared with the control group with less feedback. Impact of verbal feedback was more pronounced for tasks requiring team cooperation (aiming and navigation) than tasks depending on individual skills (knotting). Verbal communication, especially the instructions and feedback from an experienced instructor, improved team efficiency and performance.
Shiliang Chang
Department of Surgery, Maricopa Integrated Health System, Phoenix, AZ, USA.
Waid
Erin
E
Martinec
Danny V
DV
Bin Zheng
Swanstrom
Lee L
LL
D002983:Clinical Competence; D003142:Communication; D004504:Education, Medical, Undergraduate; D004724:Endoscopy / Q000193:education*; D006801:Humans; D007318:Inservice Training; D010348:Patient Care Team; D013647:Task Performance and Analysis