title: Making relationship-based care a reality. Employees at a Michigan hospital successfully put this theory into practice.
authors.affiliation: Trinity Health, Novi, Mich., USA.
authors.forename: Mary
authors.initials: M
authors.lastname: Rosser
mesh_terms: D004059:Diffusion of Innovation; D004465:Economic Competition; D016519:Hospitals, Religious / Q000458:organization & administration*; D008824:Michigan; D019982:Organizational Case Studies; D015279:Organizational Culture; D017060:Patient Satisfaction; D016730:Program Development; D035502:Trust