Parent satisfaction in the pediatric ICU.
Parents are important partners who collaborate with the multidisciplinary team to improve quality of care. This article discusses a framework for action toward quality improvement in pediatric intensive care by parental empowerment through parent satisfaction with care. Incorporating the concepts of family-centered care and parental needs and experiences into a parent satisfaction instrument may provide quality improvement projects based on the empowerment of parents and eventually may facilitate the implementation and evaluation of quality initiatives.
Latour
Jos M
JM
Department of Pediatrics, Division of Pediatric Intensive Care, Erasmus MC-Sophia Children's Hospital, Sp 1539, P.O. Box 2060, 3000 CB Rotterdam, The Netherlands. j.latour@erasmusmc.nl
van Goudoever
Johannes B
JB
Hazelzet
Jan A
JA
D002648:Child; D006801:Humans; D015278:Intensive Care Units, Pediatric / Q000592:standards*; D010290:Parents / Q000523:psychology*; D017060:Patient Satisfaction; D011785:Quality Assurance, Health Care