title: Parent satisfaction in the pediatric ICU.
abstract: Parents are important partners who collaborate with the multidisciplinary team to improve quality of care. This article discusses a framework for action toward quality improvement in pediatric intensive care by parental empowerment through parent satisfaction with care. Incorporating the concepts of family-centered care and parental needs and experiences into a parent satisfaction instrument may provide quality improvement projects based on the empowerment of parents and eventually may facilitate the implementation and evaluation of quality initiatives.
authors.affiliation: Department of Pediatrics, Division of Pediatric Intensive Care, Erasmus MC-Sophia Children's Hospital, Sp 1539, P.O. Box 2060, 3000 CB Rotterdam, The Netherlands. j.latour@erasmusmc.nl
authors.forename: Jos M
authors.initials: JM
authors.lastname: Latour
authors.forename: Johannes B
authors.initials: JB
authors.lastname: van Goudoever
authors.forename: Jan A
authors.initials: JA
authors.lastname: Hazelzet
mesh_terms: D002648:Child; D006801:Humans; D015278:Intensive Care Units, Pediatric / Q000592:standards*; D010290:Parents / Q000523:psychology*; D017060:Patient Satisfaction; D011785:Quality Assurance, Health Care