OptionE: innovative model of HIV care increases satisfaction and reduces clinic visits.
OptionE incorporates nurse-led HIV clinics, review of blood results by doctors, patient contact by email and the option of home delivery of medication. Patient questionnaires showed increased satisfaction associated with fewer, shorter clinic visits. A retrospective case note review suggested clinical outcomes are as good as standard care.
Coyne
K M
KM
Victoria Clinic for HIV and Sexual Health, London, UK. katherine.coyne@chelwest.nhs.uk
Kerley
A
A
Mandalia
S
S
McOwan
A G
AG
D000553:Ambulatory Care; D000554:Ambulatory Care Facilities; D015658:HIV Infections / Q000175:diagnosis* / Q000453:epidemiology; D006679:HIV Seropositivity / Q000523:psychology*; D006801:Humans; D008505:Medical Staff, Hospital / Q000592:standards*; D009722:Nurse Practitioners / Q000592:standards*; D010044:Outpatient Clinics, Hospital; D017060:Patient Satisfaction; D011787:Quality of Health Care / Q000592:standards*; D012189:Retrospective Studies; D011795:Surveys and Questionnaires