Checking in at check-up time: case history. A healthcare system implements an automated patient outreach solution, increasing proactive appointment scheduling.
Fehrenbach
Vicki
V
Medical Associates Health Center, Menomonee Falls, Wis., USA. vicki.fehrenbach@ma-hc.com
Grahovac
Alex
A
D001071:Appointments and Schedules; D001331:Automation; D003695:Delivery of Health Care; D016347:Medical Records Systems, Computerized; D019982:Organizational Case Studies; D010349:Patient Compliance; D014922:Wisconsin