Giving Youth a Voice (GYV): a measure of youths' perceptions of the client-centredness of rehabilitation services.
BACKGROUND
Although client-centred care is regarded as the optimum way of delivering health care, there is currently no method to measure the client-centredness of services for youth with disabilities.


OBJECTIVE
To develop a measure of youths' perceptions of the client-centredness of health care services in rehabilitation.


METHODS
The Giving Youth a Voice (GYV) questionnaire was adapted from the Measure of Processes of Care, a measure of caregiving from the perspective of parents. Items for a youth version of the questionnaire were generated from focus groups with youths who had received rehabilitation services. Content analysis of the groups yielded four themes, which became the subscales for the new measure.


RESULTS
GYV, a 56-item measure, has good internal reliability and test-retest reliability. Convergent validity was estimated through correlations with the Client Satisfaction Questionnaire.


CONCLUSIONS
GYV provides an opportunity for youth with disabilities to have a voice about the rehabilitation services they receive.
Family Support Service, Bloorview Kids Rehab, Toronto, Ontario, Canada.
Caron
C
Gan
Kent A
KA
Campbell
Andrea
A
Snider
Susan
S
Cohen
Janine
J
Hubbard
D000293:Adolescent; D000328:Adult; D003142:Communication; D005260:Female; D006801:Humans; D008297:Male; D018802:Patient-Centered Care / Q000458:organization & administration*; D010465:Perception; D011369:Professional-Patient Relations; D012046:Rehabilitation / Q000458:organization & administration*; D015203:Reproducibility of Results; D011795:Surveys and Questionnaires