Emotional exhaustion and mental health problems among employees doing "people work": the impact of job demands, job resources and family-to-work conflict.
OBJECTIVE
This study investigates the relationship between four job characteristics and family-to-work conflict on emotional exhaustion and mental health problems.


METHODS
Multiple regression analyses were performed using data from 1,008 mental health care employees. Separate regression analyses were computed for high and low patient interaction jobs.


RESULTS
Different job characteristics as well as family-to-work conflict were associated with emotional exhaustion and mental health problems in each job type. The relationship between family-to-work conflict and emotional exhaustion was mitigated by social support from colleagues for those who worked in low patient interaction jobs.


CONCLUSIONS
In addition to general and specific stressors, it is worthwhile to include home-related stressors that interfere with the work domain in stress research.
van Daalen
Geertje
G
OSA, Institute for Labour Studies, Tilburg University, Tilburg, The Netherlands. G.vanDaalen@uvt.nl
Willemsen
Tineke M
TM
Sanders
Karin
K
van Veldhoven
Marc J P M
MJ
D000328:Adult; D000342:Affective Symptoms / Q000209:etiology / Q000503:physiopathology / Q000523:psychology*; D002055:Burnout, Professional / Q000150:complications / Q000503:physiopathology / Q000523:psychology*; D054541:Family Conflict; D005260:Female; D006282:Health Personnel; D006801:Humans; D007588:Job Satisfaction; D008297:Male; D001523:Mental Disorders / Q000209:etiology / Q000503:physiopathology / Q000523:psychology*; D008875:Middle Aged; D009784:Occupational Diseases / Q000503:physiopathology / Q000523:psychology*; D012944:Social Support; D014940:Work Schedule Tolerance / Q000523:psychology*; D016526:Workload; D055815:Young Adult