"Elicitation hooks": a discourse analysis of chaplain-patient interaction in pastoral and spiritual care.
The article considers the communicative role of the hospital chaplain and maps some of the language strategies deployed to facilitate disclosure of the patients' concerns and achieve enhanced spiritual care. These include: i) involvement, ii) politeness and iii) encouraging disclosure or exploring emotion.
Harvey
Kevin
K
School of English Studies, The University of Nottingham, Nottingham, United Kingdom NG7 2RD.
Brown
Brian
B
Crawford
Paul
P
Candlin
Sally
S
D002604:Chaplaincy Service, Hospital; D003142:Communication; D004739:England; D006801:Humans; D007802:Language; D010327:Pastoral Care; D011369:Professional-Patient Relations; D029181:Spirituality; D013637:Tape Recording