title: How to fix a flawed process: the four rules of work design.
authors.affiliation: The Western Pennsylvania Hospital, Forbes Regional Campus, Pittsburgh, USA.
authors.forename: Lee Kim
authors.initials: LK
authors.lastname: Erickson
authors.forename: Tania
authors.initials: T
authors.lastname: Lyon
mesh_terms: D006804:Ergonomics; D005194:Family Practice / Q000458:organization & administration*; D006272:Health Facility Environment; D006801:Humans; D009817:Office Management