title: Managing patients' emotions.
authors.affiliation: Cambridge, UK. susan@susanquilliam.com
authors.forename: Susan
authors.initials: S
authors.lastname: Quilliam
mesh_terms: D000223:Adaptation, Psychological; D003142:Communication; D004644:Emotions; D006801:Humans; D005791:Patient Care / Q000379:methods* / Q000523:psychology; D010817:Physician-Patient Relations; D013315:Stress, Psychological