Measuring satisfaction with nursing care among hospitalized patients: refinement of a Spanish version.
This study was designed to improve the psychometrics of English and Spanish measures of hospitalized patients' satisfaction with nursing care. One hundred Spanish-speaking participants in the northeastern and southwestern United States completed a new 20-item Spanish version; 64 of the same participants also completed the English version. Correlations between item pairs (p < .001, r = .56-.96) and total scores of both versions (r = .92, p < .01), and similar factor structures support equivalence of the two versions. Evidence for construct validity is also presented. Results surpass standards for new instruments and support the utility of this much needed, bilingual measure of inpatient satisfaction with nursing care.
Lange
Jean W
JW
Fairfield University School of Nursing, Fairfield, CT 06824, USA.
Yellen
Elaine
E
D000293:Adolescent; D000328:Adult; D000368:Aged; D000369:Aged, 80 and over; D005163:Factor Analysis, Statistical; D005260:Female; D006630:Hispanic or Latino; D006801:Humans; D007843:Latin America / Q000208:ethnology; D008297:Male; D008875:Middle Aged; D009511:New England; D009732:Nursing Care; D009738:Nursing Service, Hospital; D017060:Patient Satisfaction; D011594:Psychometrics; D015203:Reproducibility of Results; D015206:Southwestern United States; D011795:Surveys and Questionnaires