title: Filling the health care IT gap: survey identifies opportunities for health plans to leverage technology to address diverse needs of an evolving consumer market.
authors.affiliation: Health Sciences & Government Practice, Deloitte LLP.
authors.forename: John T
authors.initials: JT
authors.lastname: Bigalke
authors.forename: Paul H
authors.initials: PH
authors.lastname: Keckley
authors.forename: Mike
authors.initials: M
authors.lastname: Canning
mesh_terms: D002755:Choice Behavior; D003256:Community Participation; D003625:Data Collection; D006301:Health Services Needs and Demand; D006801:Humans; D008329:Managed Care Programs; D017060:Patient Satisfaction; D011787:Quality of Health Care