title: Debt load.
abstract: When it comes to payment for care, nobody likes surprises--not hospitals and not patients. A number of techniques, from counseling to kiosks, might help.
authors.forename: Elizabeth S
authors.initials: ES
authors.lastname: Roop
mesh_terms: D005376:Financial Management / Q000458:organization & administration; D005377:Financial Management, Hospital / Q000458:organization & administration*; D005102:Health Expenditures; D017721:Hospital Costs / Q000458:organization & administration; D006801:Humans; D020407:Internet; D010350:Patient Credit and Collection / Q000191:economics / Q000458:organization & administration*; D017664:Uncompensated Care / Q000191:economics