title: Administration.
authors.affiliation: Patient Relations, Eisenhower Medical Center, Rancho Mirage, California, USA. quakemaven@dc.rr.com
authors.forename: Ann
authors.initials: A
authors.lastname: Haggard
mesh_terms: D006801:Humans; D020380:Needs Assessment; D009740:Nursing Staff / Q000193:education*; D011340:Problem Solving; D012380:Role; D013192:Staff Development / Q000458:organization & administration*; D014481:United States