title: Connect to patients and fill a quality chasm.
authors.forename: K L
authors.initials: KL
authors.lastname: Drummond
mesh_terms: D003142:Communication; D006801:Humans; D019300:Medical Errors / Q000517:prevention & control; D015279:Organizational Culture; D010348:Patient Care Team; D010817:Physician-Patient Relations; D011785:Quality Assurance, Health Care; D017751:Safety Management