title: Achieving effective staffing through a shared decision-making approach to open-shift management.
abstract: Managing costs while retaining qualified nurses and finding workforce solutions that ensure the delivery of high-quality patient care is of primary importance to nurse leaders and executive management. Leading healthcare organizations are using open-shift management technology as a strategy to improve staffing effectiveness and the work environment. In many hospitals, open-shift management technology has become an essential workforce management tool, nursing benefit, and recruitment and retention incentive. In this article, the authors discuss how a successful nursing initiative to apply automation to open-shift scheduling and fulfillment across a 3-hospital system had a broad enterprise-wide impact resulting in dramatic improvements in nurse satisfaction, retention, recruitment, and the bottom line.
authors.affiliation: Main Line Health, Bryn Mawr, Pennsylvania 19010, USA. valentinen@mlhs.org
authors.forename: Nancy M
authors.initials: NM
authors.lastname: Valentine
authors.forename: Jan
authors.initials: J
authors.lastname: Nash
authors.forename: Douglas
authors.initials: D
authors.lastname: Hughes
authors.forename: Kathy
authors.initials: K
authors.lastname: Douglas
mesh_terms: D001291:Attitude of Health Personnel; D003299:Cooperative Behavior; D003363:Cost Control; D003659:Decision Making, Organizational; D006272:Health Facility Environment / Q000458:organization & administration; D006801:Humans; D007373:Interinstitutional Relations; D007588:Job Satisfaction; D007857:Leadership; D009042:Motivation; D009096:Multi-Institutional Systems / Q000458:organization & administration; D020380:Needs Assessment; D009718:Nurse Administrators / Q000458:organization & administration / Q000523:psychology; D024802:Nurse's Role / Q000523:psychology; D015401:Nursing Administration Research; D009741:Nursing Staff, Hospital / Q000458:organization & administration* / Q000523:psychology; D015279:Organizational Culture; D009937:Organizational Objectives; D010414:Pennsylvania; D010561:Personnel Staffing and Scheduling / Q000458:organization & administration*; D010562:Personnel Staffing and Scheduling Information Systems / Q000458:organization & administration*; D010563:Personnel Turnover; D016730:Program Development; D015397:Program Evaluation