title: Measuring service line success: the new model for benchmarking.
abstract: Important issues in service line management and performance include: Defining a service line. Understanding the benefits. Measuring performance. Communicating with key audiences.
authors.affiliation: Navigant Consulting, Inc., Chicago, USA. ttesch@navigantconsulting.com
authors.forename: Tara
authors.initials: T
authors.lastname: Tesch
authors.forename: Alexis
authors.initials: A
authors.lastname: Levy
mesh_terms: D019985:Benchmarking; D017146:Models, Organizational; D018802:Patient-Centered Care / Q000592:standards; D011357:Product Line Management / Q000191:economics / Q000592:standards*; D014481:United States