title: Patient review of selected electronic health record data improves visit experience.
abstract: Patients are increasingly empowered, informed and active participants in their healthcare. Patients at Partners Healthcare in Boston, MA utilized a web- based portal, Patient Gateway, to submit pre-visit health status information through a journal to their provider. Results of a patient survey indicate that such tools have the potential to improve communication and patient satisfaction, and that the content of information influences the patients visit experience.
authors.affiliation: Brigham and Women's Hospital, Boston, MA, USA.
authors.forename: Alexandra
authors.initials: A
authors.lastname: Businger
authors.forename: Lauren
authors.initials: L
authors.lastname: Buckel
authors.forename: Tejal
authors.initials: T
authors.lastname: Gandhi
authors.forename: Richard
authors.initials: R
authors.lastname: Grant
authors.forename: Eric
authors.initials: E
authors.lastname: Poon
authors.forename: Jeffrey
authors.initials: J
authors.lastname: Schnipper
authors.forename: Lynn A
authors.initials: LA
authors.lastname: Volk
authors.forename: Jonathan S
authors.initials: JS
authors.lastname: Wald
authors.forename: Blackford
authors.initials: B
authors.lastname: Middleton
mesh_terms: D003142:Communication; D003625:Data Collection; D005260:Female; D006801:Humans; D008297:Male; D016347:Medical Records Systems, Computerized; D008875:Middle Aged; D033283:Patient Access to Records; D005791:Patient Care; D010358:Patient Participation; D017060:Patient Satisfaction; D010817:Physician-Patient Relations