Initiators and recipients of interruption in workflow: a role-based event.
The purpose of this case study was to examine the roles of medical doctors (MDs) and registered nurses (RNs) working in a level one trauma center during interruption events. The ethnographic technique of shadowing was used to record observations. Medical doctors and RNs were found to be the role initiator less often than that of recipient. The role of initiator should be considered when developing strategies to mitigate or decrease the negative effects of interruption.
Brixey
Juliana J
JJ
University of Kansas, School of Nursing, Kansas City, KS, USA.
Robinson
David J
DJ
Turley
James P
JP
Zhang
Jiajie
J
D006801:Humans; D008505:Medical Staff, Hospital; D009741:Nursing Staff, Hospital; D013647:Task Performance and Analysis; D014193:Trauma Centers / Q000458:organization & administration*; D000078329:Workforce