New care model transforms facility.
*Nursing role is redefined; RNs now act more as case managers, with LPNs handling task-oriented activities. *Central nurses' station removed; alcoves created for atmosphere conducive to communication and collaboration. *Lean tool used to establish improvement targets and realize a reduction in errors.
D006764:Hospitals, Community; D006801:Humans; D017146:Models, Organizational; D024802:Nurse's Role; D009741:Nursing Staff, Hospital / Q000458:organization & administration*; D019982:Organizational Case Studies; D011787:Quality of Health Care / Q000458:organization & administration*; D014922:Wisconsin