Patient care experience enhanced by use of online journals.
Patient involvement in their healthcare has increased with the use of electronic patient portals. The ability to submit updates to select sections of their medical record prior to a visit is shown to be effective in enhancing patients care experience. Those patients who discussed the updates with their physician at the visit reported an even more positive response.
Buckel
Lauren
L
Brigham & Women's Hospital, Boston, MA, USA.
Businger
Alexandra
A
Volk
Lynn A
LA
Wald
Jonathan S
JS
Poon
Eric
E
Grant
Richard
R
Gandhi
Tejal
T
Schnipper
Jeffrey
J
Middleton
Blackford
B
D003142:Communication; D003625:Data Collection; D005260:Female; D006801:Humans; D008297:Male; D016347:Medical Records Systems, Computerized; D008875:Middle Aged; D033283:Patient Access to Records; D005791:Patient Care; D010358:Patient Participation; D017060:Patient Satisfaction; D010817:Physician-Patient Relations