Internet-based coaching to improve patient-clinician communication in primary care.
Internet use in healthcare has grown quickly, but nursing has not explored its use in ambulatory settings. We developed an innovative internet-based coaching intervention conducted by nurses, aimed at improving patient communication with clinicians about 3 chronic conditions: pain, depression and impaired mobility. The intervention utilized a secure patient portal to deliver coaching and other information. The internet-based coaching was well received by patients to help in preparing for upcoming primary care visits.
Allen
Marybeth
M
Beth Israel Deaconess Medical Center,Boston, MA, USA.
Iezzoni
Lisa I
LI
Huang
Annong
A
Huang
Linchang
L
Leveille
Suzanne G
SG
D000328:Adult; D000368:Aged; D000369:Aged, 80 and over; D002908:Chronic Disease / Q000451:nursing; D003142:Communication; D005260:Female; D006801:Humans; D020407:Internet; D008297:Male; D008875:Middle Aged; D009726:Nurses; D010353:Patient Education as Topic; D010817:Physician-Patient Relations; D011320:Primary Health Care