title: The cost of not being nice.
authors: Kathleen
authors: K
authors: Robertson
mesh_terms: D000328:Adult; D004645:Empathy; D005260:Female; D006801:Humans; D008427:Maternal Health Services / Q000191:economics / Q000379:methods*; D008429:Maternal Welfare / Q000191:economics; D008880:Midwifery / Q000379:methods*; D024802:Nurse's Role; D011247:Pregnancy; D011368:Professional-Family Relations; D011787:Quality of Health Care; D006113:United Kingdom