Meet the English patient.
Hospital nurses in England are most likely to find that their typical patient is an older female. She will have been referred by her GP, with whom she is satisfied. Satisfaction with the NHS, however, is likely to reduce during her five-day stay. Even though her expectations are lower in hospital than they are when she is using primary care services, she is less likely to complain. She is more likely to respond negatively to surveys. Even so, she is likely to rate nurses highly.
Hurst
Keith
K
Faculty of Medicine and Health, Leeds Institute of Health Sciences.
D000293:Adolescent; D000328:Adult; D000368:Aged; D002648:Child; D002675:Child, Preschool; D002908:Chronic Disease; D003710:Demography; D004739:England; D005260:Female; D006779:Hospitals, Public; D006801:Humans; D007223:Infant; D007231:Infant, Newborn; D007297:Inpatients; D008019:Life Style; D008297:Male; D008875:Middle Aged; D014850:Waiting Lists