title: Assessment of women's satisfaction with reproductive health services in Urmia University of Medical Sciences.
abstract: We assessed women's satisfaction with the reproductive health services in the population laboratory of Urmia University of Medical Sciences in 2003. A random sample of 600 married women aged 15-49 years completed a satisfaction questionnaire based on Bruce's criteria. Overall 76.2% of women were satisfied and 15.8% were completely satisfied with the total reproductive health service; however 34.0% of women were unsatisfied or completely unsatisfied with their health care provider. Factors that needed be improved were: providing all modern contraception methods in the health centres; using educational materials (e.g. pamphlets and brochures) at reproductive health consultations; and improving information given to clients to ensure informed choice of family planning method.
authors: Department of Community Medicine, Urmia University of Medical Sciences, Urmia, Islamic Republic of Iran. hanabakhsh@hotmail.com
authors: H
authors: H
authors: Nanbakhsh
authors: S
authors: S
authors: Salarilak
authors: F
authors: F
authors: Islamloo
authors: S
authors: S
authors: Aglemand
mesh_terms: D000046:Academic Medical Centers; D000293:Adolescent; D000328:Adult; D016009:Chi-Square Distribution; D003267:Contraception / Q000523:psychology / Q000706:statistics & numerical data; D003430:Cross-Sectional Studies; D005260:Female; D006301:Health Services Needs and Demand; D006302:Health Services Research; D006801:Humans; D007492:Iran; D008875:Middle Aged; D010353:Patient Education as Topic; D017060:Patient Satisfaction / Q000706:statistics & numerical data*; D015397:Program Evaluation; D011787:Quality of Health Care; D034121:Reproductive Health Services / Q000458:organization & administration*; D012736:Sex Education; D018709:Statistics, Nonparametric; D011795:Surveys and Questionnaires; D013664:Teaching Materials; D019037:Urban Health Services / Q000458:organization & administration; D014930:Women / Q000193:education / Q000523:psychology*