title: [The management by the processes in a cancer center, an utopian initiative?].
abstract: The process approach is a mode of quality improvement. It leans on the cartography's establishment, allows to redefine organization around patients trajectory, the measure of defects and their correction. The process pilot is a new actor in the management of the establishment. It is developed since 3 years in the Institute Claudius Regaud, regional cancer center treatment of Midi-Pyrénées.
authors.affiliation: Délégation qualité, institut Claudius-Regaud, 20-24, rue du Pont-Saint-Pierre, 31052 Toulouse cedex, France. verger.david@claudiusregaud.fr
authors.forename: David
authors.initials: D
authors.lastname: Verger
authors.forename: Jeanne
authors.initials: J
authors.lastname: Mihura
authors.forename: Françoise
authors.initials: F
authors.lastname: Sallé
authors.forename: Jérôme
authors.initials: J
authors.lastname: Sarini
authors.forename: Valérie
authors.initials: V
authors.lastname: Colin