title: What hospitals can learn from banks.
abstract: Prioritize all actions according to the expected cash potential of an account. Use healthcare specific predictive models to identify higher-value accounts. Match specific collection strategies (e.g., letter, phone calls) to individual accounts. Adopt collection reports that measure success against cash potential.
authors.affiliation: Connance Inc, Waltham, Mass, USA. slevin@connance.com
authors.forename: Steve
authors.initials: S
authors.lastname: Levin
mesh_terms: D003132:Commerce; D017598:Efficiency, Organizational / Q000191:economics; D005377:Financial Management, Hospital / Q000458:organization & administration*; D010350:Patient Credit and Collection / Q000458:organization & administration*; D014481:United States