title: Disruptive innovation in health care delivery: a framework for business-model innovation.
abstract: Disruptive innovation has brought affordability and convenience to customers in a variety of industries. However, health care remains expensive and inaccessible to many because of the lack of business-model innovation. This paper explains the theory of disruptive innovation and describes how disruptive technologies must be matched with innovative business models. The authors present a framework for categorizing and developing business models in health care, followed by a discussion of some of the reasons why disruptive innovation in health care delivery has been slow.
authors.affiliation: Innosight Institute in Watertown, Massachusetts, USA. jhwang@innosightinstitute.org
authors.forename: Jason
authors.initials: J
authors.lastname: Hwang
authors.forename: Clayton M
authors.initials: CM
authors.lastname: Christensen
mesh_terms: D003695:Delivery of Health Care / Q000458:organization & administration*; D017146:Models, Organizational; D009936:Organizational Innovation