title: Continuous quality improvement: an effective strategy for improvement of program outcomes in a higher education setting.
abstract: The nursing department at a historically black university has implemented a continuous quality improvement approach to improve its program outcomes. A quality enhancement plan was designed with three major goals: to increase NCLEX-RN pass rates, to improve student advisement processes, and to increase student satisfaction. The strategies implemented to meet these outcomes are described and evaluated.
authors.affiliation: Department of Adult Health and Nursing Systems, Virginia Commonwealth University, Richmond, USA. jbrown35@vcu.edu
authors.forename: Jennifer Field
authors.initials: JF
authors.lastname: Brown
authors.forename: Bennie L
authors.initials: BL
authors.lastname: Marshall
mesh_terms: D001741:Black or African American / Q000193:education* / Q000208:ethnology / Q000706:statistics & numerical data; D001291:Attitude of Health Personnel; D019985:Benchmarking; D003479:Curriculum / Q000592:standards; D004508:Education, Nursing, Baccalaureate / Q000458:organization & administration*; D005181:Faculty, Nursing / Q000458:organization & administration; D006040:Goals; D006801:Humans; D007588:Job Satisfaction; D008008:Licensure, Nursing / Q000706:statistics & numerical data; D020380:Needs Assessment / Q000458:organization & administration; D015402:Nursing Education Research; D015279:Organizational Culture; D009936:Organizational Innovation; D009937:Organizational Objectives; D017063:Outcome Assessment, Health Care / Q000458:organization & administration*; D010687:Philosophy, Nursing; D016730:Program Development; D015397:Program Evaluation; D013338:Students, Nursing / Q000523:psychology / Q000706:statistics & numerical data; D017749:Total Quality Management / Q000458:organization & administration*; D014768:Virginia