title: Private duty success: an intersection of operations, sales and customer service.
authors.affiliation: Simione Consulting, Sales and Customer Service, Consulting Division, Chapel Hill, NC, USA. mferris@simione.com
authors.forename: Michael T
authors.initials: MT
authors.lastname: Ferris
authors.forename: Betty L
authors.initials: BL
authors.lastname: Gordon
mesh_terms: D003258:Consumer Behavior; D005376:Financial Management / Q000379:methods; D006699:Home Care Services / Q000458:organization & administration*; D006801:Humans; D008389:Marketing of Health Services; D009744:Nursing, Private Duty / Q000458:organization & administration*