Mexican patient satisfaction in a rural Minnesota primary care clinic.
The Latino population in rural Minnesota has grown significantly in recent years. Despite the increase, few studies have considered whether these newcomers are satisfied with the care they receive from local medical clinics. This article describes the results of a pilot study that assessed 20 Mexican patients' satisfaction with care they received in a primary care clinic in rural central Minnesota. Participants were interviewed using questions from Stewart's Interpersonal Care Survey and open-ended questions. Results showed the patients were generally satisfied with their health care. However, they suggested improvements in the areas of communication and involvement in decisions. Answers to the open-ended questions suggested that even though patients seemed satisfied with their care, they still strongly desired a bilingual physician.
Rogers
Katelyn
K
University of Minnesota, Duluth, MN, USA.
D006801:Humans; D017058:Mexican Americans / Q000523:psychology*; D008910:Minnesota; D017060:Patient Satisfaction; D011320:Primary Health Care; D012424:Rural Population