title: Strategies for profitable growth.
abstract: "Work is a theatre and every business is a stage." Sound dramatic? It's reality in a consumer-driven economy where decisions are made based on customer experience.
authors.affiliation: Nursing Management and senior vice president and chief nurse officer, Meridian Health System, Neptune, NJ, USA.
authors.forename: Richard
authors.initials: R
authors.lastname: Hader
mesh_terms: D003363:Cost Control; D005377:Financial Management, Hospital; D006801:Humans; D020380:Needs Assessment; D009738:Nursing Service, Hospital / Q000191:economics* / Q000458:organization & administration; D017060:Patient Satisfaction; D010934:Planning Techniques; D014481:United States