Private duty success: an intersection of operations, sales and customer service.
Ferris
Michael T
MT
Simione Consulting, Sales and Customer Service, Consulting Division, Chapel Hill, NC, USA. mferris@simione.com
Gordon
Betty L
BL
D003258:Consumer Behavior; D005376:Financial Management / Q000379:methods; D006699:Home Care Services / Q000458:organization & administration*; D006801:Humans; D008389:Marketing of Health Services; D009744:Nursing, Private Duty / Q000458:organization & administration*