Consumer trust in food safety--a multidisciplinary approach and empirical evidence from Taiwan.
Food scandals that happened in recent years have increased consumers' risk perceptions of foods and decreased their trust in food safety. A better understanding of the consumer trust in food safety can improve the effectiveness of public policy and allow the development of the best practice in risk communication. This study proposes a research framework from a psychometric approach to investigate the relationships between the consumer's trust in food safety and the antecedents of risk perceptions of foods based on a reflexive modernization perspective and a cultural theory perspective in the hope of benefiting the future empirical study. The empirical results from a structural equation modeling analysis of Taiwan as a case in point reveal that this research framework based on a multidisciplinary perspective can be a valuable tool for a growing understanding of consumer trust in food safety. The antecedents in the psychometric research framework comprised reflexive modernization factors and cultural theory factors have all been supported in this study except the consumer's perception of pessimism toward food. Moreover, the empirical results of repeated measures analysis of variance give more detailed information to grasp empirical implications and to provide some suggestions to the actors and institutions involved in the food supply chain in Taiwan.
Chen
Mei-Fang
MF
Department of Business Management, Tatung University, Taipei, Taiwan. mfchen@ttu.edu.tw
D000328:Adult; D003257:Consumer Product Safety; D003466:Cultural Characteristics; D005260:Female; D005506:Food Contamination; D005523:Food Supply; D006801:Humans; D008297:Male; D010465:Perception; D011639:Public Opinion; D012106:Research; D012306:Risk; D011795:Surveys and Questionnaires; D013624:Taiwan; D035502:Trust