title: Patient perceptions. Survey puzzler is put in its place.
authors.forename: Stuart
authors.initials: S
authors.lastname: Shepherd
mesh_terms: D017144:Focus Groups; D019538:Health Care Surveys; D006779:Hospitals, Public / Q000458:organization & administration* / Q000592:standards; D006801:Humans; D008131:London; D015279:Organizational Culture; D017060:Patient Satisfaction; D011369:Professional-Patient Relations