title: Nurses on guard.
abstract: How one healthcare facility teaches nurses to spot signs of escalating aggression among visitors and defend against abusive behaviors.
authors.affiliation: Security Management, USA.
authors.forename: Ann
authors.initials: A
authors.lastname: Longmore-Etheridge
mesh_terms: D003617:Dangerous Behavior; D004506:Education, Nursing; D006801:Humans; D007318:Inservice Training; D008404:Massachusetts; D009741:Nursing Staff, Hospital; D019982:Organizational Case Studies; D010347:Patient Care Planning; D011368:Professional-Family Relations; D017751:Safety Management; D014754:Violence / Q000517:prevention & control*