title: Alford's theoretical work.
authors.forename: Mark
authors.initials: M
authors.lastname: Freeman
mesh_terms: D001291:Attitude of Health Personnel; D003695:Delivery of Health Care / Q000592:standards*; D006291:Health Policy; D006801:Humans; D017060:Patient Satisfaction
references.citation: Br J Gen Pract. 2008 Jul;58(552):512-6
references.pmid: 18611324