title: [Brazil's Family Health Program according to healthcare practitioners, managers and users].
abstract: OBJECTIVE
  To examine perceptions among Healthcare Practitioners, Managers and Users of Brazil's Family Health Program (FHP) in two municipalities in Minas Gerais State, Brazil.
  
  
  METHODS
  Semi-structured interviews with the Practitioners and Managers focused on: professional training, Family Health Program goals, teams and difficulties encountered in the municipalities; Users responded to a structured questionnaire in households registered with four healthcare units in these municipalities, selected through a random draw.
  
  
  RESULTS
  Practitioners reported that: the requirements for a good team include the personal attributes of its members; they are not satisfied with the FHP organization; prevention is its main goal. Managers ranked intervention at the family level as its main benefit, also mentioning health promotion, education and assistance as other important aspects. Users indicated that: community health agents are the most outstanding professional category; specialists are required in the FHP; most respondents are not engaged in any health-related activities other than consultations; specialized services are preferable to the FHP.
  
  
  CONCLUSIONS
  There are different expectations among all those involved in the FHP, which may undermine the effectiveness of its services.
authors.affiliation: Departamento de Psicologia, Instituto de Ciências Humanas, Campus Universitário, Universidade Federal de Juiz de Fora, Juiz de Fora, MG, 36036-900. telmo.ronzani@ufjf.edu.br
authors.forename: Telmo Mota
authors.initials: TM
authors.lastname: Ronzani
authors.forename: Cristiane de Mesquita
authors.initials: Cde M
authors.lastname: Silva
mesh_terms: D000328:Adult; D001938:Brazil; D003258:Consumer Behavior; D005192:Family Health; D005260:Female; D006282:Health Personnel; D006801:Humans; D007588:Job Satisfaction; D008297:Male; D008875:Middle Aged; D009313:National Health Programs