[Involvement of workers from municipal outpatient services in Uberaba, Minas Gerais State, Brazil, in the reorganization of services under the Unified National Health System].
This study was conducted in two specialized municipal outpatient clinics in the city of Uberaba, Minas Gerais State, Brazil. The study analyzes the involvement of professionals in their work and the reorganization of health services from their perspective, considering the participatory management recommended by the Unified National Health System (SUS). The study included nine workers with or without specific health training, all involved in health sector activities. Participants were selected according to profession or job (groups: dentistry, infrastructure, medicine, social work, psychology, coordination, nursing, pharmacy, and biochemistry), with one participant per "category" for each clinic. The content was submitted to structural narrative analysis. Three analytical categories were identified: management, involvement in work, and involvement in the SUS proposals. The study was not intended to generalize results on health workers' involvement, but it does highlight the importance of understanding the interaction between the management model and the reorganization of services as recommended under the SUS.
Goulart
Bethania Ferreira
BF
Curso de Enfermagem, Universidade Federal do Triângulo Mineiro, Uberaba, Brasil. bethania.ferreira@terra.com.br
Freitas
Maria Imaculada de Fátima
MI
D000554:Ambulatory Care Facilities / Q000458:organization & administration*; D001291:Attitude of Health Personnel; D001938:Brazil; D003625:Data Collection; D003695:Delivery of Health Care / Q000458:organization & administration*; D006282:Health Personnel / Q000523:psychology; D006801:Humans; D007400:Interprofessional Relations; D007588:Job Satisfaction; D008332:Management Quality Circles / Q000458:organization & administration; D009313:National Health Programs / Q000458:organization & administration*; D011364:Professional Practice / Q000458:organization & administration* / Q000592:standards