title: Compassionate metrics: an oxymoron in practice.
authors.forename: Asa
authors.initials: A
authors.lastname: Bailey
mesh_terms: D004645:Empathy; D018166:Health Care Reform / Q000458:organization & administration*; D006801:Humans; D009732:Nursing Care / Q000523:psychology / Q000592:standards*; D015403:Nursing Evaluation Research / Q000458:organization & administration*; D019984:Quality Indicators, Health Care / Q000458:organization & administration*; D013222:State Medicine / Q000458:organization & administration; D006113:United Kingdom