The art of communication: strategies to improve patient and information flow : radiology perspective.
The art of communication involves understanding the needs of the person with whom one is interacting. The radiologist must be an expediter and a consultant. Face-to-face, eyeball-to-eyeball communication is almost always best. Nonverbal communication must be aligned with verbal principles. The radiologist must build trust to have successful communication and fulfill the role of a consultant who adds value to a child's health care. This occurs most easily by increased visibility and face-to-face discussion.
Slovis
Thomas L
TL
Department of Pediatric Imaging, Children's Hospital of Michigan, Detroit, MI 48201, USA. tslovis@med.wayne.edu
D004636:Emergency Service, Hospital / Q000592:standards*; D006801:Humans; D033183:Interdisciplinary Communication; D007400:Interprofessional Relations; D010372:Pediatrics / Q000592:standards*; D010819:Physician's Role; D010817:Physician-Patient Relations; D011872:Radiology Department, Hospital / Q000592:standards*; D035502:Trust