title: Navigating the generation gap.
abstract: Many EMS managers are struggling with a new workforce challenge that has snuck up on them: for the first time ever the workforce is populated with four distinct generations working side by side. Each has needs different from their managers' and unique ideas about their ideal workplace. How can you satisfy them all? By understanding and managing to each of the generations.
authors.affiliation: Fitch & Associates, USA.
authors.forename: David M
authors.initials: DM
authors.lastname: Williams
mesh_terms: D000328:Adult; D000368:Aged; D001291:Attitude of Health Personnel; D002322:Career Mobility; D004632:Emergency Medical Services / Q000458:organization & administration*; D004634:Emergency Medical Technicians / Q000193:education / Q000523:psychology*; D006801:Humans; D016901:Intergenerational Relations; D007588:Job Satisfaction; D008875:Middle Aged; D010558:Personnel Loyalty; D011157:Population Dynamics; D012945:Social Values; D013240:Stereotyping; D014481:United States