title: The mess in the garage. An accident with a saw poses opportunities for great customer service.
authors.affiliation: Department of Emergency Medicine, Wright State University, Dayton, OH, USA. jaugustine@emp.com
authors.forename: James J
authors.initials: JJ
authors.lastname: Augustine
mesh_terms: D000061:Accidents, Home; D000328:Adult; D000552:Ambulances; D003258:Consumer Behavior; D004634:Emergency Medical Technicians / Q000523:psychology; D005190:Family / Q000523:psychology; D006230:Hand Injuries; D006796:Household Work; D006801:Humans; D008297:Male; D010347:Patient Care Planning; D011368:Professional-Family Relations