title: When the message matters.
authors.affiliation: Platte Valley Ambulance Service, Brighton, CO, USA. boxcar_414@yahoo.com
authors.forename: Thom
authors.initials: T
authors.lastname: Dick
mesh_terms: D004632:Emergency Medical Services; D006801:Humans; D007400:Interprofessional Relations; D007857:Leadership; D016272:Occupational Health; D011340:Problem Solving; D018877:Sick Building Syndrome / Q000517:prevention & control*