Nurse director rounds to ensure service quality.
Although relatively little is known about the practice of nurse director rounds, it seems to be a promising way to enhance patient-centered care. The purpose of nurse director rounds, as described in our case study, is to determine patients' experiences with care and the environment in which they receive it.
Lee
Susan M
SM
Yvonne L. Munn Center for Nursing Research, Boston, Massachusetts, USA.
Manley
Bessie
B
D000328:Adult; D006801:Humans; D020380:Needs Assessment; D009511:New England; D009718:Nurse Administrators; D009738:Nursing Service, Hospital / Q000458:organization & administration / Q000592:standards*; D019982:Organizational Case Studies; D017060:Patient Satisfaction; D018802:Patient-Centered Care; D011785:Quality Assurance, Health Care / Q000379:methods*