title: [Chronic diseases and integrated health care delivery system: the example of Kaiser Permanente].
abstract: Kaiser Permanente (California, Etats-Unis) is an integrated health care delivery system, particularly in what is related to the management of chronic conditions. This article describes the strategies developed by this organization in order to improve the quality of care of patients suffering from chronic diseases, through coordination of care, enhancement of a team based approach, self-management education programs, and patient involvement and empowerment.
authors.affiliation: Service de médecine de premier recours, Département de médecine communautaire et de premier recours, HUG, 1211 Genève 14. anbreen.slama-chaudhry@hcuge.ch
authors.forename: Anbreen
authors.initials: A
authors.lastname: Slama-Chaudhry
authors.forename: Philippe
authors.initials: P
authors.lastname: Schaller
authors.forename: Marc-André
authors.initials: MA
authors.lastname: Raetzo
authors.forename: Jean-Michel
authors.initials: JM
authors.lastname: Gaspoz
mesh_terms: D002908:Chronic Disease / Q000628:therapy*; D019033:Delivery of Health Care, Integrated / Q000458:organization & administration*; D006801:Humans; D007348:Insurance, Health; D014481:United States