[Chronic diseases and integrated health care delivery system: the example of Kaiser Permanente].
Kaiser Permanente (California, Etats-Unis) is an integrated health care delivery system, particularly in what is related to the management of chronic conditions. This article describes the strategies developed by this organization in order to improve the quality of care of patients suffering from chronic diseases, through coordination of care, enhancement of a team based approach, self-management education programs, and patient involvement and empowerment.
Slama-Chaudhry
Anbreen
A
Service de médecine de premier recours, Département de médecine communautaire et de premier recours, HUG, 1211 Genève 14. anbreen.slama-chaudhry@hcuge.ch
Schaller
Philippe
P
Raetzo
Marc-André
MA
Gaspoz
Jean-Michel
JM
D002908:Chronic Disease / Q000628:therapy*; D019033:Delivery of Health Care, Integrated / Q000458:organization & administration*; D006801:Humans; D007348:Insurance, Health; D014481:United States