title: Overzealousness in accident and emergency nursing.
abstract: The Healthcare Commission (HCC, 2008) has called for a new drive to improve the system for delivering urgent and emergency care across England. In a recent report, it reviews and criticizes the entire range of services, including ambulance services, A&E, out-of-hours GP services, NHS Direct, urgent care provided by GPs, and urgent care centres. The review found that the majority of services are performing well, with 60% of PCT areas scoring the top two ratings. People in the best performing areas are more likely to get the care they need promptly and have their needs met effectively. Those in the worse performing areas tend to have weaker GP out-of-hours services, wait longer for care, and services are less likely to meet the needs of people with disabilities or long-term conditions.
authors.affiliation: Institute of Ageing and Health, Birmingham, UK.
authors.forename: George
authors.initials: G
authors.lastname: Castledine
mesh_terms: D004636:Emergency Service, Hospital / Q000458:organization & administration*; D009729:Nursing; D013222:State Medicine; D006113:United Kingdom