title: Creating patients for life: part 2--care during the appointment.
authors.affiliation: professional development for Eyefinity, Southern College of Optometry, and Board for Vision Service Plan, USA.
authors.forename: F Mason
authors.initials: FM
authors.lastname: Smith
authors.forename: James
authors.initials: J
authors.lastname: Kirchner
authors.forename: Walter D
authors.initials: WD
authors.lastname: West
mesh_terms: D003258:Consumer Behavior; D003266:Continuity of Patient Care; D005249:Fees and Charges; D006801:Humans; D007342:Insurance Benefits; D009819:Office Visits; D009907:Optometry / Q000191:economics; D020399:Practice Management