A critical review of financial measures as reported in the Ontario hospital balanced scorecard.
For Ontario hospitals in Canada, the Financial Performance and Condition measures in the Ontario hospital balanced scorecard are especially of interest since in the foreseeable future, they may be linked to provincial government funding decisions. However, we find that these measures lack valuable information on key attributes that affect organizational performance. We suggest changes that focus on key drivers of performance and reflect the operational realities of Ontario hospitals.
Parkinson
John
J
School of Administrative Studies, York University, Toronto, Ontario, Canada.
Tsasis
Peter
P
Porporato
Marcela
M
D019985:Benchmarking / Q000458:organization & administration*; D017598:Efficiency, Organizational / Q000191:economics* / Q000592:standards*; D006779:Hospitals, Public / Q000191:economics / Q000592:standards*; D009864:Ontario