title: Business is business.
authors.affiliation: International Dental Institute, Montreal, Canada.
authors.forename: Isabelle
authors.initials: I
authors.lastname: Lavallée
authors.forename: Karine
authors.initials: K
authors.lastname: Sirois
mesh_terms: D019090:Case Management / Q000458:organization & administration*; D003142:Communication; D003812:Dentist-Patient Relations; D006801:Humans; D010342:Patient Acceptance of Health Care; D010347:Patient Care Planning; D011215:Practice Management, Dental / Q000458:organization & administration*