title: The long haul. A turnaround requires a long-term commitment.
authors.affiliation: University of Kansas Hospital, Kansas City, USA.
authors.forename: Bob
authors.initials: B
authors.lastname: Page
mesh_terms: D015285:Hospital-Patient Relations; D006783:Hospitals, State / Q000458:organization & administration* / Q000592:standards; D006785:Hospitals, University / Q000458:organization & administration* / Q000592:standards; D006801:Humans; D007615:Kansas; D017749:Total Quality Management