title: Heuristic evaluation of a communication tool for nurse scheduling.
abstract: We conducted a heuristic evaluation to evaluate the usability of a Web-based communication tool for nurse scheduling. The experts' ratings indicate that the tool had no major or catastrophic usability problems. Mean ratings for Visibility of Status and Help and Documentation suggest that these may be targets for improvement.
authors.affiliation: School of Nursing, Columbia University, New York, New York, USA.
authors.forename: Po-Yin
authors.initials: PY
authors.lastname: Yen
authors.forename: Suzanne
authors.initials: S
authors.lastname: Bakken
mesh_terms: D006751:Hospital Information Systems; D020407:Internet; D009518:New York; D009741:Nursing Staff, Hospital / Q000458:organization & administration*; D010561:Personnel Staffing and Scheduling / Q000458:organization & administration*; D010562:Personnel Staffing and Scheduling Information Systems; D014584:User-Computer Interface