Q: how many quality professionals does it take to support a hospital? A: it depends.
Given the important functions that hospital quality departments perform or support (including regulatory readiness, team facilitation, and submission of data for mandatory reporting), insuring sufficient resources in the quality department to support those functions is an important task for hospital leaders. Yet, currently there is little information available to assist leaders in determining optimal staffing for hospital quality departments. This article reports the results of several benchmarking surveys conducted to examine staffing levels and functions for quality departments.
Perry-Ewald
Judith
J
Healthcare Performance Improvement, Inc, Norfolk, Virginia and Inova Health System, Fairfax, Virginia, USA. judy@hpiresults.com
D019985:Benchmarking; D019538:Health Care Surveys; D006761:Hospitals / Q000592:standards*; D008332:Management Quality Circles / Q000458:organization & administration*; D011785:Quality Assurance, Health Care / Q000458:organization & administration*; D014481:United States