title: Making the future of healthcare.
abstract: Our healthcare services face radical changes. We are in the middle of the "third healthcare revolution", driven by patients, information technology, and knowledge. Attitudes are changing with a revolution called "consumerism", characterized by expectations for better healthcare and more transparent decision-making. As knowledge-based authority becomes increasingly important, knowledge management will be a major responsibility of healthcare management in the 21st century, and the ongoing information technology revolution will enable efficient knowledge communication to clinicians and patients. As professionals usually lag 1-2 decades behind the "Zeitgeist", the challenge is to adapt to the revolution and help shape the healthcare services of the future.
authors.affiliation: National Knowledge Service, University of Oxford, Grossbritannien. muir.gray@dphpc.ox.ac.uk
authors.forename: Muir
authors.initials: M
authors.lastname: Gray
mesh_terms: D003695:Delivery of Health Care / Q000592:standards / Q000639:trends*; D005544:Forecasting; D005858:Germany; D006801:Humans; D020407:Internet; D019359:Knowledge