title: Working in an eICU unit: life in the box.
abstract: This ethnographic study of the VISICU eICU (VSISCU, Inc., Baltimore, MD) work environment in a large midwestern health care system describes everyday life working in a telemedicine intensive care. Data were gathered through 60 hours of observation and formal interviews of eICU clinician team members. Working in the remote telemedicine center, often referred to as the "Box", is like working in an air traffic control center. Remote oversight and effective communication ensure the best possible outcomes to support the bedside intensive care unit team.
authors.affiliation: Texas Woman's University, College of Nursing, 6700 Fannin Street, Houston, TX 77030, USA. staffordtb@upmc.edu
authors.forename: Trudi B
authors.initials: TB
authors.lastname: Stafford
authors.forename: Mary A
authors.initials: MA
authors.lastname: Myers
authors.forename: Anne
authors.initials: A
authors.lastname: Young
authors.forename: Janet G
authors.initials: JG
authors.lastname: Foster
authors.forename: Jeffrey T
authors.initials: JT
authors.lastname: Huber
mesh_terms: D000884:Anthropology, Cultural; D001291:Attitude of Health Personnel; D006801:Humans; D007362:Intensive Care Units; D007400:Interprofessional Relations; D015146:Midwestern United States; D010348:Patient Care Team / Q000458:organization & administration; D013315:Stress, Psychological; D017216:Telemedicine; D013686:Telemetry; D014584:User-Computer Interface