Managing immature, irresponsible, or irritating employees.
Most managers can remember employees who were immature, irresponsible, or very irritating. They also recall how difficult it was to direct these individuals. This article discusses attitudinal problems and counterproductive behavior that can lead to lower quality performance. The consequences of these actions for the organization, managers, coworkers, and patients are examined. A variety of managerial approaches for solving these problems are considered.
Arnold
Edwin
E
Management Department, Auburn University Montgomery, AL 36124-4023, USA.
Pulich
Marcia
M
Wang
Hua
H
D001291:Attitude of Health Personnel; D004647:Employee Discipline; D004651:Employment; D006184:Habits; D006801:Humans; D007389:Internal-External Control; D007587:Job Description; D009042:Motivation; D010559:Personnel Management / Q000379:methods*; D024382:Professional Role; D012919:Social Behavior; D017132:Workplace / Q000523:psychology*