Transforming revenue management.
Healthcare organizations that want to undertake a patient administrative/revenue management transformation should: Define the vision with underlying business objectives and key performance measures. Strategically partner with key vendors for business process development and technology design. Create a program organization and governance infrastructure. Develop a corporate design model that defines the standards for operationalizing the vision. Execute the vision through technology deployment and corporate design model implementation.
Silveria
Richard
R
Partners HealthCare, Charlestown, MA, USA. rsilveria@partners.org
Alliegro
Debra
D
Nudd
Steven
S
D000067:Accounts Payable and Receivable; D001900:Boston; D019090:Case Management; D017598:Efficiency, Organizational; D005377:Financial Management, Hospital / Q000379:methods / Q000458:organization & administration*; D006801:Humans; D007857:Leadership; D008330:Management Audit; D017146:Models, Organizational; D009937:Organizational Objectives; D010343:Patient Admission / Q000191:economics; D010350:Patient Credit and Collection; D012308:Risk Management; D018511:Systems Integration; D013672:Technology; D017749:Total Quality Management; D014481:United States