[Perception of organizational climate and burnout amongst health care workers: the role of alexithymia as a moderator].
This paper reports a study on 238 health care workers from an hospital in central Italy. We examined: 1) how some dimensions regarding perceived quality of the organizational and relational climate (social warmth and quality of working life both in the ward and in the organization) influence various indicators of burnout (emotional exhaustion, depersonalization, personal accomplishment); 2) if it was possible to improve the previous regressive models by including the personality construct, alexithymia. Controlling for age and gender, results of the hierarchical regression showed significant two-way interactions between organizational/relational climate and alexithymia in predicting emotional exhaustion (p = .005 for both the ward and the organization) and personal fulfillment (for ward, p = .020; for perceived relational climate, p = .037). Depersonalization was accounted by the main effect of alexithymia (p = .000). In conclusion, results demonstrate the need to include the alexithymia construct in models predicting the various dimensions of burnout.
Lazzari
D
D
Servizio di Psicologia, Azienda Ospedaliera S. Maria Terni, Italy. lazzarid@aospterni.it
Pisanti
R
R
Avallone
F
F
D000328:Adult; D000342:Affective Symptoms / Q000523:psychology*; D002055:Burnout, Professional / Q000523:psychology*; D005260:Female; D006282:Health Personnel; D006801:Humans; D007588:Job Satisfaction; D008297:Male; D008875:Middle Aged; D012044:Regression Analysis; D011795:Surveys and Questionnaires; D017132:Workplace; D055815:Young Adult