Communicating with seniors and their caregivers.
Conducting a patient interview is an important initial step in evaluating patients and monitoring their drug therapy. Communicating with seniors can be challenging, and ensuring optimal communication is key to a successful interview. Pharmacists can help patients optimize patient health care outcomes by understanding and preparing for potential factors that can influence the communication process, being prepared for the interview, and using good communication techniques.
Cappuzzo
Kimberly A
KA
Department of Pharmacy, Virginia Commonwealth University, School of Pharmacy, Richmond, Virginia 23298-0533, USA. kacappuzzo@vcu.edu
D000368:Aged / Q000502:physiology* / Q000523:psychology*; D001291:Attitude of Health Personnel; D017028:Caregivers / Q000523:psychology*; D003142:Communication; D003144:Communication Barriers; D003219:Confidentiality; D006801:Humans; D010595:Pharmacists; D011369:Professional-Patient Relations