title: Becoming a provider of choice.
authors.affiliation: lruny@healthforum.com
authors.forename: Lee Ann
authors.initials: LA
authors.lastname: Runy
mesh_terms: D001294:Attitude to Health; D006739:Hospital Administration / Q000592:standards*; D015285:Hospital-Patient Relations; D006801:Humans; D009937:Organizational Objectives; D010358:Patient Participation; D017060:Patient Satisfaction; D018802:Patient-Centered Care; D010560:Personnel Selection; D019984:Quality Indicators, Health Care; D012944:Social Support; D017749:Total Quality Management / Q000379:methods*; D014481:United States