Perceived quality benefits influenced by usefulness and documentation accuracy of information systems.
In the technology-rich environment of healthcare, hospital documentation systems need to be developed so that quality benefits are realized and are more evident. The effects of nurses' perceptions of ease of use, usefulness, and documentation accuracy on their perceptions of improved quality benefits from information systems were studied based on a proposed model. This model was developed from variables in both technology acceptance and healthcare literature. Usefulness and documentation accuracy of an information system were found to be highly influential in the nurses' perception of quality benefits from the system. System designers need to be keenly aware of nurses' need for useful and accurate systems so that quality benefits can be discovered. Further research is needed to more thoroughly explore the impact of technology on quality of care in nursing.
McDowell
Dorothea E
DE
Department of Nursing, Henson School of Science and Technology, Salisbury University, MD 21801, USA. demcdowell@salisbury.edu
Dillon
Thomas W
TW
Lending
Diane
D
D001291:Attitude of Health Personnel; D004282:Documentation / Q000592:standards*; D006801:Humans; D007256:Information Systems / Q000592:standards*; D008137:Longitudinal Studies; D009660:Northern Ireland; D009726:Nurses / Q000523:psychology; D011785:Quality Assurance, Health Care