The security concern on internet banking adoption among Malaysian banking customers.
The existing literatures highlights that the security is the primary factor which determines the adoption of Internet banking technology. The secondary information on Internet banking development in Malaysia shows a very slow growth rate. Hence, this study aims to study the banking customers perception towards security concern and Internet banking adoption through the information collected from 150 sample respondents. The data analysis reveals that the customers have much concern about security and privacy issue in adoption of Internet banking, whether the customers are adopted Internet banking or not. Hence, it infers that to popularize Internet banking system there is a need for improvement in security and privacy issue among the banking customers.
Sudha
Raju
R
Faculty of Management, Multimedia University, Cyberjaya 63100, Malaysia.
Thiagarajan
A S
AS
Seetharaman
A
A
D001292:Attitude to Computers; D016494:Computer Security; D003258:Consumer Behavior; D005260:Female; D006801:Humans; D020407:Internet / Q000191:economics; D008296:Malaysia; D008297:Male; D018907:Privacy; D011795:Surveys and Questionnaires