title: Family perspective on a family care program.
abstract: This study aimed at assessing the family's perspective on a family care program to better understand the challenges and potential capacities for changing the health care model. A qualitative study was carried out to assess the Family Health Program in the city of São Sebastião, Brasília, Brazil. Data was collected through direct systematic observations of the workflow developed by the program's team, and through focal groups with family members. The discourse of the collective subject was used in data analysis and showed that health prevention and promotion actions and the relationship between providers and consumers were positively evaluated while access to health services, drugs and providers was negatively evaluated. There is no assurance of comprehensive and continuous care to the family, which points to the need of reviewing the strategies of health service organization for more effective involvement of the community to meet their health needs.
authors.affiliation: University of Brasília, Brazil. shimizu@unb.br
authors.forename: Helena Eri
authors.initials: HE
authors.lastname: Shimizu
authors.forename: Carlos
authors.initials: C
authors.lastname: Rosales
mesh_terms: D001294:Attitude to Health; D001938:Brazil; D005190:Family / Q000523:psychology*; D005192:Family Health; D006297:Health Services Accessibility; D006699:Home Care Services / Q000458:organization & administration*; D006801:Humans; D017060:Patient Satisfaction; D016730:Program Development