Fatigue communication at the out-patient clinic of Rheumatology.
OBJECTIVE
To describe nurse-patient and rheumatologist-patient interaction in fatigue communication at the rheumatology out-patient clinic.


METHODS
Consultations of 20 rheumatoid arthritis (RA) patients with the nurse specialist and the rheumatologist were videotaped and analysed using the Medical Interview Aural Rating Scale (MIARS). Subsequently, patients were asked to fill out a concern questionnaire asking how worried they felt and how satisfied they were with attention given by both healthcare professionals. Finally, patients were interviewed on reasons for being not or not completely satisfied with the care received.


RESULTS
Fatigue was discussed in 42% of the rheumatologists' consultations and 83% of the nurse specialists' consultations. RA patients more often used implicit cues instead of explicit concerns related to fatigue. Almost 72% of the patients felt worried about fatigue and in general they were more satisfied with the nurse specialist's attention to fatigue than with the attention from the rheumatologist.


CONCLUSIONS
Fatigue is not structurally communicated at the rheumatology out-patient clinic and exploring and acknowledging communication techniques can help patients to express their concerns about fatigue.


CONCLUSIONS
Healthcare professionals must recognise fatigue as a severe problem for RA patients and start the conversation on fatigue instead of waiting for the patient to mention fatigue spontaneously.
Repping-Wuts
Han
H
Department of Rheumatology, Radboud University Nijmegen Medical Centre, 6500 HB Nijmegen, The Netherlands. j.repping@cis.umcn.nl
Repping
Theo
T
van Riel
Piet
P
van Achterberg
Theo
T
D000328:Adult; D000368:Aged; D000369:Aged, 80 and over; D003142:Communication; D005221:Fatigue; D005260:Female; D006801:Humans; D008297:Male; D008875:Middle Aged; D009723:Nurse-Patient Relations; D010044:Outpatient Clinics, Hospital; D010817:Physician-Patient Relations; D036301:Qualitative Research; D012219:Rheumatology; D011795:Surveys and Questionnaires; D014743:Videotape Recording