title: [Adaptation of a patient satisfaction questionnaire on medical and nursing care].
abstract: OBJECTIVE
  Catalan and Spanish adaptation of a questionnaire to measure patient satisfaction with their family doctor and nurse visit.
  
  
  METHODS
  Descriptive study of adapting questionnaires.
  
  
  METHODS
  Primary Care Team Gòtic, Institut Català de la Salut, Barcelona, Spain.
  
  
  METHODS
  Of all the patients visiting doctors or nurses, 1186 patients were systematically selected. Of these, 341 were excluded using the following criteria: illiteracy, not understanding either language, cognitive impairment, sight, or writing disability.
  
  
  METHODS
  Two translations of the original questionnaire. Analysis of the pattern of response. Exploratory factor analysis. Correlation item-scale corrected coefficients and Cronbach alpha for each dimension.
  
  
  RESULTS
  There were 74.8% responses. The percentage of items not answered follows a pattern of declining response. There were 3 dimensions in the factor analysis: care offered by the professional, time devoted to the visit, and depth of the relationship with the professional, where the items weighed the same as in the original questionnaire, except two of them. The item-dimension correlation coefficients were greater than 0.4 except for items number 8 and number 18. The coefficient of internal consistency proved to be greater than 0.7 in all dimensions except in "depth of the relationship," which rises above 0.7 if item number 8 is excluded.
  
  
  CONCLUSIONS
  Adaptation of a valid and reliable questionnaire into Spanish and Catalan is useful for evaluating aspects of the professional care visit.
authors.affiliation: Técnica de Salud. SAP Litoral. Institut Català de la Salut. Barcelona. España. mifsanmartin.bcn.ics@gencat.cat
authors.forename: María Isabel
authors.initials: MI
authors.lastname: Fernández San Martín
authors.forename: Oriol
authors.initials: O
authors.lastname: Rebagliato Nadal
authors.forename: Blanca
authors.initials: B
authors.lastname: de Gispert Uriach
authors.forename: Helena
authors.initials: H
authors.lastname: Roig Carrera
authors.forename: Jordi
authors.initials: J
authors.lastname: Artigas Guix
authors.forename: Berta
authors.initials: B
authors.lastname: Bonay Valls
authors.forename: Laia
authors.initials: L
authors.lastname: Guix Font
authors.forename: Núria
authors.initials: N
authors.lastname: Turmo Tristán
mesh_terms: D005194:Family Practice; D005260:Female; D006801:Humans; D007802:Language; D008297:Male; D008875:Middle Aged; D009729:Nursing; D017060:Patient Satisfaction; D011795:Surveys and Questionnaires