CFOs and quality managers: bridging the disconnect.
A survey of hospitals to assess the impact of selected organizational factors on achieving optimal patient outcomes found several barriers. To improve clinical and financial outcomes healthcare organizations should: Perform a self-assessment and discuss different perspectives and perceptions among stakeholders. Redesign structures and processes that support multidisciplinary input and involvement. Realign roles and responsibilities. Address problem personalities. Ensure open lines of communication among stakeholders.
Rosenstein
Alan H
AH
VHA West Coast, Pleasanton, Calif, USA. arosenst@vha.com
O'Daniel
Michelle
M
Tyler
Patricia
P
Taylor
Ken
K
D003625:Data Collection; D017598:Efficiency, Organizational / Q000592:standards; D005377:Financial Management, Hospital; D006740:Hospital Administrators; D007400:Interprofessional Relations