Are clients truly informed? Communiation tools and risk reduction.
Experience in human medicine has shown that clear doctor-patient communication can improve treatment success and lower malpractice risk. The authors apply the lessons learned from human medicine to veterinary practice and present communication techniques to help veterinarians and clients understand each other.
Bonvicini
Kathleen A
KA
Institute for Healthcare Communication, New Haven, CT, USA.
Cornell
Karen
K
D000818:Animals; D003142:Communication; D006801:Humans; D007258:Informed Consent; D008318:Malpractice; D010353:Patient Education as Topic; D010817:Physician-Patient Relations; D012306:Risk; D014730:Veterinary Medicine / Q000379:methods / Q000592:standards*