Staff and client perspectives on the Journey Mapping online evaluation tool in a drug court program.
The purpose of this study was to assess staff and client perspectives on the Internet-based Journey Mapping program evaluation tool. A drug court program was chosen for a case study research design. Six staff and 10 clients participated in interviews and observations, and also responded to a questionnaire. A staff survey provided additional data. The study revealed evidence that (1) Journey Mapping was user-friendly, saved time, promoted positive thinking, facilitated communication, increased learning, and created client voice; (2) Journey Mapping, as a program evaluation tool, supported both administrative and treatment functions of the drug court; and (3) Journey Mapping's positive orientation supplied momentum for clients' treatment progress. Journey Mapping's distinctive technology offered a viable option for including narrative methods along with quantitative methods in program evaluation.
Crunkilton
Dhira D
DD
Southeast Missouri State University, Social Work, 1 University Plaza, Cape Girardeau, MO 63701, United States. dcrunkilton@semo.edu
D000223:Adaptation, Psychological; D000293:Adolescent; D000328:Adult; D003625:Data Collection; D005260:Female; D006801:Humans; D013287:Illicit Drugs / Q000331:legislation & jurisprudence*; D020407:Internet; D008297:Male; D008875:Middle Aged; D008923:Missouri; D009862:Online Systems; D009936:Organizational Innovation; D011209:Power, Psychological; D015397:Program Evaluation; D015203:Reproducibility of Results; D012947:Social Work; D011795:Surveys and Questionnaires; D014481:United States; D055815:Young Adult
D013287:Illicit Drugs