The relational underpinnings of quality internal auditing in medical clinics in Israel.
Internal auditing is a key mechanism in enhancing organizational reliability. However, research on the ways quality internal auditing is enabled through learning, deterrence, motivation and process improvement is scant. In particular, the relational underpinnings of internal auditing have been understudied. This study attempts to address this need by examining how organizational trust, perceived organizational support and psychological safety enable internal auditing. Data collected from employees in medical clinics of one of the largest healthcare organizations in Israel at two points in time six months apart. Our results show that organizational trust and perceived organizational support are positively related to psychological safety (measured at time 1), which, in turn, is associated with internal auditing (measured at time 2).
Carmeli
Abraham
A
Bar-Ilan University, Ramat-Gan, Israel. carmelia@mail.biu.ac.il
Zisu
Malka
M
D005163:Factor Analysis, Statistical; D017144:Focus Groups; D019538:Health Care Surveys; D006801:Humans; D007557:Israel; D008485:Medical Audit / Q000458:organization & administration*; D015279:Organizational Culture; D011787:Quality of Health Care; D017751:Safety Management; D035502:Trust; D017132:Workplace / Q000523:psychology*