title: Patients value friendly nurses.
authors.forename: Rene
authors.initials: R
authors.lastname: Geanellos
mesh_terms: D002983:Clinical Competence / Q000592:standards*; D004645:Empathy; D006801:Humans; D009723:Nurse-Patient Relations; D015404:Nursing Methodology Research; D017060:Patient Satisfaction; D036301:Qualitative Research