Electronic document delivery; a six-year study to benchmark the shift to electronic interlibrary loan in two hospital libraries.
Hill
Thomas W
TW
Medical Library, Self Regional Healthcare, 1325 Spring Street, Greenwood, SC 29646, USA. thill@selfregional.org
Roth
Karen L
KL
D019985:Benchmarking / Q000458:organization & administration*; D017598:Efficiency, Organizational; D005431:Florida; D006801:Humans; D033181:Information Dissemination / Q000379:methods*; D016247:Information Storage and Retrieval / Q000379:methods* / Q000592:standards*; D007379:Interlibrary Loans / Q000458:organization & administration*; D007992:Libraries, Hospital / Q000458:organization & administration*; D018966:Library Materials / Q000458:organization & administration*; D019982:Organizational Case Studies; D012189:Retrospective Studies