title: Enterprise project management is key to success: addressing the people, process and technology dimensions of healthcare.
abstract: The world of healthcare professionals is in a constant state of transition, requiring different processes for the organization, and for completing projects and programs. Projects that manage transition are complex undertakings prone to cost and time overruns. An enterprise project management model is proposed to address the people, process and technology dimensions. It includes the five-step PMI project process, vocabulary, processes, soft skills, stakeholder expectation management, portfolio management and talent diversity. Differences in project deliverables and organizational results are discussed, along with a technique to analyze gaps from the current to the new state, which then defines the projects and programs for an organizational initiative. The role and responsibilities of an executive decision team are defined. Learning the model is needed by all members of the organization, regardless of their role or level, for successfully adapting to future changes. Finally, a case is made for healthcare organizations to implement these competencies if they are to be well-performing organizations in this continuous world of change.
authors.forename: JoAnn
authors.initials: J
authors.lastname: Becker
authors.forename: Harry
authors.initials: H
authors.lastname: Rhodes
mesh_terms: D004059:Diffusion of Innovation; D017598:Efficiency, Organizational / Q000191:economics; D006739:Hospital Administration / Q000379:methods*; D009936:Organizational Innovation