The consumerism trend and the revenue cycle in 2009.
The consumerism trend is likely to increase in importance in 2009. Revenue cycle leaders should make sure they understand the challenges and invest in technology and staff.
Lestina
Suzanne
S
HFMA, Westchester, Ill., USA.
D003256:Community Participation; D003258:Consumer Behavior; D004469:Economics, Hospital; D006301:Health Services Needs and Demand; D006801:Humans; D014481:United States