title: A means to an end: a web-based client management system in palliative care.
abstract: Home-based palliative care (hospice) services require comprehensive and fully integrated information systems to develop and manage the various aspects of their business, incorporating client data and management information. These systems assist in maintaining the quality of client care as well as improved management efficiencies. This article reports on a large not-for-profit home-based palliative care service in Australia, which embarked on a project to develop an electronic data management system specifically designed to meet the needs of the palliative care sector. This web-based client information management system represents a joint venture between the organization and a commercial company and has been a very successful project.
authors.affiliation: Vivian Bullwinkel Chair in Nursing, Palliative Care School of Nursing & Midwifery Monash University PO Box 527, Frankston, Victoria 3199, Australia.
authors.forename: Margaret
authors.initials: M
authors.lastname: O'Connor
authors.forename: Trudy
authors.initials: T
authors.lastname: Erwin
authors.forename: Linda
authors.initials: L
authors.lastname: Dawson
mesh_terms: D001315:Australia; D019090:Case Management / Q000458:organization & administration*; D019058:Community Networks; D003628:Database Management Systems; D017598:Efficiency, Organizational; D006699:Home Care Services / Q000458:organization & administration*; D017051:Hospice Care / Q000458:organization & administration; D006801:Humans; D020407:Internet; D016347:Medical Records Systems, Computerized / Q000458:organization & administration*; D009939:Organizations, Nonprofit / Q000458:organization & administration*; D010166:Palliative Care / Q000458:organization & administration*; D017749:Total Quality Management / Q000379:methods