title: From worst to first? Washington, D.C., overhauls its EMS system.
authors.affiliation: mannieag@pacbell.net
authors.forename: Mannie
authors.initials: M
authors.lastname: Garza
mesh_terms: D004219:District of Columbia; D004632:Emergency Medical Services / Q000458:organization & administration / Q000592:standards*; D019982:Organizational Case Studies; D009936:Organizational Innovation; D011785:Quality Assurance, Health Care / Q000379:methods*