[Management of medical aid quality and results of activities of an outpatient clinic].
Results of medical aid provided to 3743 patients aged 30-75 (mean 63.8 +/- 13.4) years during 2005-2007 were analysed to evaluate efficiency of the medical care management system (MCMS) in a large outpatient clinic. Criteria of efficiency were the clinical course and outcome of certain diseases. Major medico-statistical indicators of the quality of medical aid were parameters of hospitalization, inadequate care, discrepancy of diagnoses, etc. Materials for the assessment of MCMS were borrowed from the questionnaires filled up unanimously by health care professionals and patients as requested by a specially developed guideline after their informed consent was obtained.
Kartashov
V T
VT
Fisun
A Ia
AIa
Kriukov
A E
AE
Baksheev
V I
VI
D000328:Adult; D000368:Aged; D000554:Ambulatory Care Facilities / Q000592:standards*; D006801:Humans; D008875:Middle Aged; D011785:Quality Assurance, Health Care / Q000458:organization & administration*; D019984:Quality Indicators, Health Care / Q000639:trends*; D012426:Russia