title: 7 steps to a holistic preservice collection strategy.
abstract: Providers can take the following steps to implement a preservice collection program: Verify eligibility multiple times. Distinguish between patients who can pay and those who need assistance. Determine charity status. Estimate the patient bill before service. Determine the appropriate payment plan. Reconcile estimate with insurance payments. Manage the change.
authors.affiliation: RelayHealth, McKesson Corp., Columbus, OH, USA. keith.mertz@relayhealth.com
authors.forename: Keith
authors.initials: K
authors.lastname: Mertz
mesh_terms: D004469:Economics, Hospital / Q000458:organization & administration*; D005382:Financing, Personal; D017408:Guidelines as Topic; D006801:Humans