The importance of encounter form design.
Encounter forms are a key component in accurate billing and collections. They document services rendered by capturing the diagnosis and procedure codes, which serve as the basis for billing and receipt of payment for services. This article addresses the negative impact of outdated encounter forms on reimbursement and describes current best practices related to coding, the use of electronic encounter forms, and management of missed appointments. Specific recommendations are offered for ensuring that encounter forms are appropriately maintained and up-to-date.
Harris
Susie T
ST
Department of Health Services and Information Management, College of Allied Health Sciences, East Carolina University, Greenville, North Carolina 27858-4353, USA. harrissus@ecu.edu
Kulesher
Robert R
RR
D017050:Episode of Care; D005568:Forms and Records Control / Q000458:organization & administration*; D006801:Humans; D007344:Insurance Claim Reporting; D010350:Patient Credit and Collection / Q000458:organization & administration*; D011216:Practice Management, Medical / Q000191:economics / Q000458:organization & administration