title: Keep it simple!
authors.affiliation: Simione Consultants' Marketing, Sales and Customer Service Consulting Division, Chapel Hill, NC, USA. mferris@simione.com
authors.forename: Michael
authors.initials: M
authors.lastname: Ferris
mesh_terms: D017598:Efficiency, Organizational; D018574:Home Care Agencies; D006801:Humans; D008389:Marketing of Health Services / Q000379:methods*