Standardization of change-of-shift report.
This article describes a clinical nurse-led initiative that changed the traditional group shift report in the conference room to a combination of a written report with a nurse-to-nurse verbal exchange at the patient's bedside. The new process resulted in less time spent in shift report, financial savings from reduced overtime, and a decrease in the number of patient falls and call lights during change of shift.
Athwal
Pam
P
Progressive Care Unit, Sharp Grossmont Hospital, La Mesa, California 91942, USA. Pam.athwal@sharp.com
Fields
Willa
W
Wagnell
Esther
E
D000058:Accidental Falls / Q000517:prevention & control / Q000706:statistics & numerical data; D001291:Attitude of Health Personnel; D002140:California; D015400:Clinical Nursing Research; D003142:Communication; D003266:Continuity of Patient Care / Q000458:organization & administration*; D003362:Cost-Benefit Analysis; D004282:Documentation; D006764:Hospitals, Community; D006801:Humans; D007400:Interprofessional Relations; D009737:Nursing Records; D009741:Nursing Staff, Hospital / Q000458:organization & administration / Q000523:psychology; D010347:Patient Care Planning / Q000458:organization & administration; D010362:Patients' Rooms; D017410:Practice Guidelines as Topic; D015397:Program Evaluation; D011383:Progressive Patient Care / Q000458:organization & administration; D017748:Time Management; D017749:Total Quality Management / Q000458:organization & administration*