title: Hospitals in pursuit of excellence.
authors.affiliation: AHA Quality Center, Chicago, USA.
authors.forename: Stephen R
authors.initials: SR
authors.lastname: Mayfield
mesh_terms: D017598:Efficiency, Organizational; D006739:Hospital Administration; D006801:Humans; D015279:Organizational Culture; D009937:Organizational Objectives; D017060:Patient Satisfaction; D011787:Quality of Health Care / Q000458:organization & administration*