Bedside handover: quality improvement strategy to "transform care at the bedside".
This quality improvement project implemented bedside handover in nursing. Using Lewin's 3-Step Model for Change, 3 wards in an Australian hospital changed from verbal reporting in an isolated room to bedside handover. Practice guidelines and a competency standard were developed. The change was received positively by both staff and patients. Staff members reported that bedside handover improved safety, efficiency, teamwork, and the level of support from senior staff members.
Chaboyer
Wendy
W
Research Centre for Clinical Practice Innovation, School of Nursing and Midwifery, Griffith University, Gold Coast, Queensland, Australia. W.Chaboyer@griffith.edu.au
McMurray
Anne
A
Johnson
Joanne
J
Hardy
Linda
L
Wallis
Marianne
M
Sylvia Chu
Fang Ying
FY
D001291:Attitude of Health Personnel; D003142:Communication; D003266:Continuity of Patient Care / Q000458:organization & administration*; D006801:Humans; D016294:Models, Nursing; D017146:Models, Organizational; D015403:Nursing Evaluation Research; D009741:Nursing Staff, Hospital / Q000458:organization & administration / Q000523:psychology; D009936:Organizational Innovation; D017063:Outcome Assessment, Health Care; D010347:Patient Care Planning / Q000458:organization & administration; D018802:Patient-Centered Care / Q000458:organization & administration; D010362:Patients' Rooms; D017410:Practice Guidelines as Topic; D016730:Program Development; D015397:Program Evaluation; D011793:Queensland; D017751:Safety Management / Q000458:organization & administration; D017748:Time Management; D017749:Total Quality Management / Q000458:organization & administration*