Initial reliability of a Turkish version of the Dyadic Trust Scale.
The Dyadic Trust Scale, previously adapted for a range of applications in organizational research, was translated into Turkish in this study and evaluated with a sample of 117 service employees (69 men and 48 women), whose mean age was 21.5 yr. (SD = 1.8). The internal consistency of the Turkish version was estimated with a Cronbach alpha of .90. Test-retest reliability was .88. Both principal component analysis and confirmatory factor analysis supported the prior unidimensional structure of the eight items. These findings indicate that the Turkish version provides a reliable assessment of interpersonal trust in a service environment.
Hancer
Murat
M
School of Hotel and Restaurant Administration, 210 HESW, Stillwater, OK 74078-6173, USA. murat.hancer@okstate.edu
Larzelere
Robert E
RE
Njite
David
D