title: [Toward the promotion of effective communication between medical doctors and medical technologists--strategy beyond the team].
abstract: It is essential to establish effective communication between medical doctors (MDs) and medical technologists (MTs), such as during telephone conversations, to ensure high quality and clinically significant laboratory test results. However, the level of communication between MDs and MTs is still inadequate in Japan. Suggested here in are resources to promote effective MD-MT communication through a case analysis of severe sepsis with disseminated intravascular coagulation (DIC), since, even today, DIC remains life-threatening, and the rapid response of the clinical laboratory is critical. Recently, in our laboratory, a Customer Support Center has been launched to improve the information flow between MDs and MTs and support further mutual understanding. In conclusion, effective communication between MDs and MTs will result in faster and higher quality laboratory tests that are essential for efficient diagnosis and treatment, and thus ensure a better outcome for patients.
authors.affiliation: Department of Clinical Laboratory, Hyogo College of Medicine Hospital, Nishinomiya 663-8501, Japan. m-satoh@hyo-med.ac.jp
authors.forename: Miyuki
authors.initials: M
authors.lastname: Satoh
authors.forename: Masahiro
authors.initials: M
authors.lastname: Koshiba