title: Transplant coordinators and communication with potential organ donor migrant families in France: an exploratory qualitative study.
abstract: Donor transplant coordinators often face organ donation refusals by migrant families in France. A multidisciplinary Working Group was asked by "Fondation Greffe de Vie" and Roche Company, in collaboration with the French national agency "Agence de la Biomédecine," to design a support program to improve communication between coordinators and families from other cultures upon the death of a family member who could be a potential donor. CerPhi was asked to conduct a survey of 30 coordinators in 22 French establishments. Most of the interviewed coordinators indicated that cultural differences complicate communication with families, leading to a higher proportion of organ donation refusals than among the local population. Coordinators are looking for a better knowledge of cultural and religious patterns as well as pertinent transcultural behaviors to improve their communication with families in the painful moment of raising the question of organ consent.
authors.affiliation: Society for Research in Medical Anthropology, Paradou, France. cerveauxsfi@wanadoo.fr
authors.forename: G
authors.initials: G
authors.lastname: Lesoeurs
authors.forename: J
authors.initials: J
authors.lastname: Cossart
authors.forename: C
authors.initials: C
authors.lastname: Olivier
authors.forename: T
authors.initials: T
authors.lastname: Ferradji