title: Benchmarking for maximum value.
abstract: Speaking at the most recent Healthcare Estates conference, Ed Baldwin, of international built asset consultancy EC Harris LLP, examined the role of benchmarking and market-testing--two of the key methods used to evaluate the quality and cost-effectiveness of hard and soft FM services provided under PFI healthcare schemes to ensure they are offering maximum value for money.
authors.affiliation: EC Harris LLP.
authors.forename: Ed
authors.initials: E
authors.lastname: Baldwin