[Influence of patients' attitude on doctors' satisfaction with the doctor-patient relationship].
OBJECTIVE
To describe the doctors' satisfaction of the doctor-patient relationship and find out the influencing factors of the patients, gathering evidence to improve the doctor-patient relationship.


METHODS
This study was a cross-sectional study, in which doctors and nurses in 10 hospitals of Beijing, Shandong and Chongqing were surveyed with structured questionnaires and in-depth interviews.


RESULTS
The mean score of the doctors' satisfaction of the doctor-patient relationship was 59.97, which was much lower than the patients'. The patients' socio-demographic characteristics, social economic status (SES) and behavior characteristics influence the interaction of the doctors and the patients. The doctors' satisfaction of the doctor-patient relationship was influenced by the patients' trust.


CONCLUSIONS
The doctors' perspective is helpful to define the tension and the cause of the doctor-patient relationship. The patients' characteristics have important influence on the doctor-patient relationship. It's necessary to take action on the patients to improve the doctor-patient relationship.
Xie
Zheng
Z
Department of Health Policy and Management, Peking University School of Public Health, Beijing 100191, China.
Qiu
Ze-qi
ZQ
Zhang
Tuo-hong
TH
D002681:China; D003430:Cross-Sectional Studies; D006801:Humans; D010549:Personal Satisfaction; D010817:Physician-Patient Relations; D010820:Physicians / Q000523:psychology*; D011787:Quality of Health Care; D011795:Surveys and Questionnaires; D035502:Trust