title: The road to effective RCM.
authors.affiliation: Patient Financial Services, St. Clair Hospital, USA. john.dezulovich@stclair.org
authors.forename: John
authors.initials: J
authors.lastname: DeZulovich
authors.forename: Roxanne T
authors.initials: RT
authors.lastname: Marhefka
mesh_terms: D017598:Efficiency, Organizational; D005377:Financial Management, Hospital / Q000458:organization & administration*; D006751:Hospital Information Systems / Q000458:organization & administration*; D006801:Humans; D007318:Inservice Training; D019982:Organizational Case Studies; D010414:Pennsylvania; D012041:Regional Medical Programs