title: Leadership and quality top NHS agenda.
abstract: In December 2008 the Department of Health released the new operating framework for 2009/10 (DH 2008a). The framework highlights key principles around the provision of care for patients in the NHS and prime among these are the emphasis placed on leadership and quality. The theme throughout is that patient experience is the key indicator of success for the NHS.
authors.affiliation: president@afpp.org.uk
authors.forename: Diane
authors.initials: D
authors.lastname: Gilmour
mesh_terms: D018166:Health Care Reform / Q000458:organization & administration*; D006801:Humans; D007857:Leadership; D017060:Patient Satisfaction; D011785:Quality Assurance, Health Care / Q000458:organization & administration*; D017751:Safety Management / Q000458:organization & administration; D013222:State Medicine / Q000458:organization & administration*; D006113:United Kingdom